304 lines
12 KiB
PHP
304 lines
12 KiB
PHP
<?php
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declare(strict_types=1);
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namespace App\Amqp\Consumer;
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use App\Amqp\Producer\CancelUnInquiryOrdersDelayDirectProducer;
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use App\Amqp\Producer\CancelUnpayOrdersDelayDirectProducer;
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use App\Constants\HttpEnumCode;
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use App\Model\OrderInquiry;
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use App\Model\UserDoctor;
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use App\Services\ImService;
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use App\Services\InquiryService;
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use App\Services\MessagePush;
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use App\Services\UserDoctorService;
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use App\Utils\Log;
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use Extend\TencentIm\Message;
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use Extend\Wechat\WechatPay;
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use GuzzleHttp\Exception\GuzzleException;
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use Hyperf\Amqp\Producer;
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use Hyperf\Amqp\Result;
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use Hyperf\Amqp\Annotation\Consumer;
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use Hyperf\Amqp\Message\ConsumerMessage;
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use Hyperf\DbConnection\Db;
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use Hyperf\Redis\Redis;
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use Hyperf\Snowflake\IdGeneratorInterface;
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use PhpAmqpLib\Message\AMQPMessage;
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use Psr\Container\ContainerExceptionInterface;
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use Psr\Container\NotFoundExceptionInterface;
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/**
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* 自动分配医生
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* 快速问诊、问诊购药等订单支付完成后，进行分配医生
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*/
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#[Consumer(exchange: 'amqp.direct', routingKey: 'AssignDoctor', queue: 'assign.doctor.queue', nums: 1)]
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class AssignDoctorConsumer extends ConsumerMessage
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{
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/**
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* @param $data
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* @param AMQPMessage $message
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* @return string
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* @throws ContainerExceptionInterface
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* @throws GuzzleException
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* @throws NotFoundExceptionInterface
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*/
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public function consumeMessage($data, AMQPMessage $message): string
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{
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Log::getInstance('queue-AssignDoctor')->info("开始：" . json_encode($data, JSON_UNESCAPED_UNICODE));
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Db::beginTransaction();
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try {
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// 获取订单数据
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$params = array();
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$params['order_inquiry_id'] = $data['order_inquiry_id'];
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$order_inquiry = OrderInquiry::getOne($params);
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if (empty($order_inquiry)) {
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Db::rollBack();
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Log::getInstance()->error("错误：未查询到对应订单数据");
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return Result::DROP;// 销毁
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}
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$res = $this->checkInquiryStatus($order_inquiry);
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if (!$res){
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Db::rollBack();
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Log::getInstance()->error("错误：订单状态错误");
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return Result::DROP;// 销毁
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}
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// 检测分配时间
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$pay_time = strtotime($order_inquiry['pay_time']);
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$diff_time = time() - $pay_time;
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if ($diff_time < 0) {
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Db::rollBack();
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Log::getInstance()->error("分配医生队列执行失败:订单支付状态错误：时间计算错误");
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return Result::DROP;// 销毁
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}
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// 超出5分钟，执行退款
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if ($diff_time > 300) {
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Log::getInstance()->error("分配医生队列执行失败:超出5分钟，执行退款");
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$InquiryService = new InquiryService();
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// 检测问诊订单执行退款次数
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Log::getInstance()->info("检测问诊订单执行退款次数");
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$res = $InquiryService->checkInquiryRefundCount($order_inquiry['order_inquiry_id']);
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if (!$res){
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Db::rollBack();
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Log::getInstance()->error("分配医生队列执行失败原因：超出最大退款次数");
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return Result::ACK;
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}
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$InquiryService->inquiryRefund($order_inquiry['order_inquiry_id'], "无可分配医生");
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// 取消问诊订单
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$save_data = array();
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$save_data['inquiry_status'] = 7;
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$save_data['cancel_time'] = date("Y-m-d H:i:s", time());
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$save_data['cancel_reason'] = 3; // 取消订单原因（1:医生未接诊 2:主动取消 3:无可分配医生 4:客服取消 5:支付超时）
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$save_data['cancel_remarks'] = "未分配到合适的医生"; // 取消订单备注
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$save_data['updated_at'] = date("Y-m-d H:i:s", time());
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$params = array();
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$params['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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OrderInquiry::edit($params, $save_data);
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Db::commit();
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return Result::ACK;
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}
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// 检测当前是否符合系统问诊时间
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$inquiryService = new InquiryService();
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$is_system_time_pass = $inquiryService->checkSystemInquiryTime($order_inquiry['inquiry_type']);
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if (!$is_system_time_pass && $order_inquiry['inquiry_type'] == 4){
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// 非坐班时间
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Log::getInstance()->error("分配医生队列执行失败:问诊购药非医生坐班时间，执行退款");
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$InquiryService = new InquiryService();
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// 检测问诊订单执行退款次数
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Log::getInstance()->info("检测问诊订单执行退款次数");
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$res = $InquiryService->checkInquiryRefundCount($order_inquiry['order_inquiry_id']);
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if (!$res){
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Db::rollBack();
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Log::getInstance()->error("分配医生队列执行失败原因：超出最大退款次数");
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return Result::ACK;
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}
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$InquiryService->inquiryRefund($order_inquiry['order_inquiry_id'], "无可分配医生");
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// 取消问诊订单
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$save_data = array();
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$save_data['inquiry_status'] = 7;
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$save_data['cancel_time'] = date("Y-m-d H:i:s", time());
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$save_data['cancel_reason'] = 3; // 取消订单原因（1:医生未接诊 2:主动取消 3:无可分配医生 4:客服取消 5:支付超时）
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$save_data['cancel_remarks'] = "无可分配医生"; // 取消订单备注
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$save_data['updated_at'] = date("Y-m-d H:i:s", time());
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$params = array();
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$params['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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OrderInquiry::edit($params, $save_data);
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Db::commit();
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return Result::ACK;
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}
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// 分配医生
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$UserDoctorService = new UserDoctorService();
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$doctor_id = $UserDoctorService->getInquiryAssignDoctor($order_inquiry['inquiry_type'],$order_inquiry['patient_id'],$is_system_time_pass);
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if (empty($doctor_id)){
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// 无合适医生
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Db::rollBack();
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Log::getInstance()->info("分配医生队列执行:目前没有合适医生");
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$redis_value = $this->checkAssignCount($order_inquiry['order_inquiry_id']);
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Log::getInstance()->info("分配医生队列执行:目前没有合适医生，重试第" . $redis_value . "次");
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// 执行睡眠，防止重复执行队列
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// 执行规则，第一次30秒，第二次30秒。以30的倍数增加
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sleep($redis_value * 5);
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Log::getInstance()->info("分配医生队列执行:重回队列");
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return Result::REQUEUE; // 重回队列
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}
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// 更改数据库
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$save_data = array();
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$save_data['doctor_id'] = $doctor_id;
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$save_data['inquiry_status'] = 3; // 待接诊
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$params = array();
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$params['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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OrderInquiry::edit($params, $save_data);
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// 加入未接诊取消订单延迟队列
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$data = array();
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$data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$message = new CancelUnInquiryOrdersDelayDirectProducer($data);
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// 快速/购药-5分钟
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$message->setDelayMs(1000 * 60 * 2);
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$producer = $this->container->get(Producer::class);
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$res = $producer->produce($message);
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if (!$res) {
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Db::rollBack();
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Log::getInstance()->error("分配医生队列执行失败：加入未接诊取消订单延迟队列失败");
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return Result::ACK;
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}
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Log::getInstance()->info("分配医生队列执行:加入未接诊取消订单延迟队列成功");
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Db::commit();
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Log::getInstance()->error("分配医生 队列执行成功");
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} catch (\Exception $e) {
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Db::rollBack();
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Log::getInstance()->error("分配医生队列执行失败原因：" . $e->getMessage());
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return Result::REQUEUE; // 重回队列
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}
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try {
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// 分配医生成功，发送消息
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// 获取订单医生数据
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$params = array();
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$params['doctor_id'] = $doctor_id;
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$user_doctor = UserDoctor::getOne($params);
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if (empty($user_doctor)) {
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Log::getInstance()->info("医生数据错误");
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return Result::ACK;
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}
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// 发送IM消息-等待医生接诊
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$imService = new ImService();
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$imService->waitDoctorInquiry($order_inquiry,$user_doctor['user_id'],$order_inquiry['user_id']);
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// 医生-医生有新问诊 站内、订阅失败发送短信
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$MessagePush = new MessagePush($user_doctor['user_id'],$order_inquiry['order_inquiry_id']);
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$MessagePush->doctorHaveNewInquiry();
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Log::getInstance()->info("分配医生成功，发送系统问诊消息成功");
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} catch (\Exception $e) {
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// 验证失败
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Log::getInstance()->error("分配医生成功，发送系统问诊消息失败:" . $e->getMessage());
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return Result::ACK;
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}
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return Result::ACK;
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}
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/**
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* 检测问诊订单分配次数
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* @param string $order_inquiry_id
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* @return int
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* @throws ContainerExceptionInterface
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* @throws NotFoundExceptionInterface
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*/
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private function checkAssignCount(string $order_inquiry_id): int
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{
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Log::getInstance()->info("检测问诊订单分配次数");
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$redis_value = 1;
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try {
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$redis = $this->container->get(Redis::class);
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$redis_key = "AssignDoctor" . $order_inquiry_id;
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$redis_value = $redis->get($redis_key);
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if(empty($redis_value)){
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$redis->set($redis_key, 1,60 * 60 * 24 * 5);
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$redis_value = 1;
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}else{
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$redis_value = $redis->incr($redis_key);
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}
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} catch (\Exception $e) {
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Log::getInstance()->error("检测问诊订单分配次数失败：抛出异常" . $e->getMessage());
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}
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Log::getInstance()->info("检测问诊订单分配次数成功");
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return $redis_value;
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}
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/**
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* 检测订单状态
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* @param array|object $order_inquiry
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* @return bool
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*/
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private function checkInquiryStatus(array|object $order_inquiry): bool
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{
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// 检测订单分配状态
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if (!empty($order_inquiry['doctor_id'])) {
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Log::getInstance()->error("分配医生队列执行失败：已分配医生");
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return false;
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}
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// 检测订单类型
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if ($order_inquiry['inquiry_type'] != 2 && $order_inquiry['inquiry_type'] != 4) {
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Log::getInstance()->error("分配医生队列执行失败：订单非快速问诊、问诊购药类型");
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return false;
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}
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// 检测订单退款状态
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if (in_array($order_inquiry['inquiry_refund_status'], [1, 2, 3])) {
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// 问诊订单退款状态（0:无退款 1:申请退款 2:退款中 3:退款成功 4:拒绝退款 5:退款关闭）
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Log::getInstance()->error("分配医生队列执行失败：订单存在退款");
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return false;
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}
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// 检测订单状态
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if ($order_inquiry['inquiry_status'] != 2) {
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// 问诊订单状态（1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消）
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Log::getInstance()->error("分配医生队列执行失败:订单状态错误：当前为" . $order_inquiry['inquiry_status'] . " 无法进行分配");
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return false;
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}
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// 检测订单支付状态
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if ($order_inquiry['inquiry_pay_status'] != 2) {
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// 支付状态（1:未支付 2:已支付 3:支付中 4:支付失败 5:支付超时 6:支付关闭 7:已撤销 8:转入退款）
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Log::getInstance()->error("分配医生队列执行失败:订单支付状态错误：当前为" . $order_inquiry['inquiry_pay_status'] . " 无法进行分配");
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return false;
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}
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return true;
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}
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}
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