545 lines
24 KiB
PHP
545 lines
24 KiB
PHP
<?php
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namespace App\Services;
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use App\Constants\DoctorTitleCode;
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use App\Constants\HttpEnumCode;
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use App\Exception\BusinessException;
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use App\Model\Hospital;
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use App\Model\User;
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use App\Model\UserDoctor;
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use App\Model\UserPatient;
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use App\Model\UserPharmacist;
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use App\Utils\Log;
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use Extend\TencentIm\Account;
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use Extend\TencentIm\Message;
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use Extend\TencentIm\Profile;
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use GuzzleHttp\Exception\GuzzleException;
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use Hyperf\Redis\Redis;
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use Psr\Container\ContainerExceptionInterface;
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use Psr\Container\NotFoundExceptionInterface;
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class ImService extends BaseService
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{
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/**
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* 检测并创建账号
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* @param string $user_id
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* @return bool
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* @throws GuzzleException
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*/
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public function createAccount(string $user_id): bool
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{
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try {
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$params = array();
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$params['user_id'] = $user_id;
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$user = User::getOne($params);
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if (empty($user)) {
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throw new BusinessException("用户数据错误");
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}
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$avatar = addAliyunOssWebsite($user['avatar']);
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$account = new Account();
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// 查询账号导入状态
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$res = $account->checkAccountStatus($user['user_id']);
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if (!$res) {
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// 创建单个账号
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$account->createAccount($user_id, $user['user_name'], $avatar);
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}
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// 检测用户资料
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$profile = new Profile();
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$result = $profile->getOneAccountPortraitList($user['user_id']);
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if (!empty($result)) {
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$arg = array();
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// 头像
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if (in_array('Tag_Profile_IM_Image', $result)) {
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$arg['Tag_Profile_IM_Image'] = $avatar;
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}
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// 性别
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if (in_array('Tag_Profile_IM_Gender', $result)) {
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$arg['Tag_Profile_IM_Gender'] = sexToImSex($user['sex']);
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}
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if ($user['user_type'] == 2) {
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$params = array();
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$params['user_id'] = $user['user_id'];
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$user_doctor = UserDoctor::getOne($params);
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if (empty($user_doctor)) {
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throw new BusinessException("医生数据错误");
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}
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// 获取订单医生医院
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$params = array();
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$params['hospital_id'] = $user_doctor['hospital_id'];
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$hospital = Hospital::getOne($params);
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if (empty($hospital)) {
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throw new BusinessException("医生医院数据错误");
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}
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// 医院
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if (in_array('Tag_Profile_Custom_Hname', $result)) {
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$arg['Tag_Profile_Custom_Hname'] = $hospital['hospital_name'];
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}
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// 职称
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if (in_array('Tag_Profile_Custom_Title', $result)) {
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$arg['Tag_Profile_Custom_Title'] = $user_doctor['doctor_title'] ?? DoctorTitleCode::getMessage($user_doctor['doctor_title']);
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}
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}
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if (!empty($arg)) {
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$profile->setProfile($user['user_id'], $arg);
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}
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}
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return true;
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} catch (\Exception $e) {
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throw new BusinessException($e->getMessage());
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}
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}
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/**
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* 设置用户资料
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* @param string $user_id
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* @return bool
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* @throws GuzzleException
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*/
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public function setUserProfile(string $user_id): bool
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{
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try {
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$params = array();
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$params['user_id'] = $user_id;
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$user = User::getOne($params);
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if (empty($user)) {
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throw new BusinessException("用户数据错误");
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}
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$avatar = addAliyunOssWebsite($user['avatar']);
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// 检测用户资料
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$profile = new Profile();
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$result = $profile->getOneAccountPortraitList($user['user_id']);
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if (!empty($result)) {
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$arg = array();
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// 头像
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if (in_array('Tag_Profile_IM_Image', $result)) {
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$arg['Tag_Profile_IM_Image'] = $avatar;
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}
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// 性别
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if (in_array('Tag_Profile_IM_Gender', $result)) {
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$arg['Tag_Profile_IM_Gender'] = sexToImSex($user['sex']);
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}
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if ($user['user_type'] == 2) {
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$params = array();
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$params['user_id'] = $user['user_id'];
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$user_doctor = UserDoctor::getOne($params);
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if (empty($user_doctor)) {
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throw new BusinessException("医生数据错误");
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}
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// 获取订单医生医院
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$params = array();
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$params['hospital_id'] = $user_doctor['hospital_id'];
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$hospital = Hospital::getOne($params);
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if (empty($hospital)) {
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throw new BusinessException("医生医院数据错误");
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}
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// 医院
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if (in_array('Tag_Profile_Custom_Hname', $result)) {
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$arg['Tag_Profile_Custom_Hname'] = $hospital['hospital_name'];
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}
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// 职称
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if (in_array('Tag_Profile_Custom_Title', $result)) {
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$arg['Tag_Profile_Custom_Title'] = $user_doctor['doctor_title'] ?? DoctorTitleCode::getMessage($user_doctor['doctor_title']);
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}
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}
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if (!empty($arg)) {
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$profile->setProfile($user['user_id'], $arg);
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}
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}
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return true;
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} catch (\Exception $e) {
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throw new BusinessException($e->getMessage());
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}
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}
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/**
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* 验证回调签名
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* @param string $request_time 签名时间戳
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* @param string $sign 签名
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* @return bool
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*/
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public function validateSign(string $request_time, string $sign): bool
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{
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$token = config('im.token');
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if (empty($token)) {
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throw new BusinessException("Im Token Config Error");
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}
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$sys_sign = hash("sha256", $token . $request_time);
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if ($sign != $sys_sign) {
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return false;
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}
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return true;
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}
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/**
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* 添加最近联系人会话记录缓存
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* @param string $doctor_id 医生id
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* @param string $inquiry_type 订单类型（自定义字段 1:专家问诊 2:快速问诊 3:公益问诊 4:问诊购药）
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* @param string $patient_user_id 患者用户id
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* @param array $content 内容
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* @return void
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* @throws ContainerExceptionInterface
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* @throws NotFoundExceptionInterface
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*/
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public function addRecentContactRecordCache(string $doctor_id, string $inquiry_type, string $patient_user_id, array $content): void
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{
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$redis_key = "recentContact" . $doctor_id . $inquiry_type;
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$hash_key = $patient_user_id;
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$redis = $this->container->get(Redis::class);
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$redis->hSet($redis_key, $hash_key, json_encode($content, JSON_UNESCAPED_UNICODE));
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}
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/**
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* 发送消息
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* @param string $from_user_id 发送者id
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* @param string $to_user_id 接受者id
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* @param array $message_content 内容 对应 MsgBody.MsgContent
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* @param string $message_type 消息类型 具体查看（https://cloud.tencent.com/document/product/269/2720）
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* @param array $cloud_custom_data 自定义字段
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* @return void
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*/
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public function sendMessage(string $from_user_id, string $to_user_id, array $message_content, string $message_type, array $cloud_custom_data): void
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{
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try {
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if (!empty($from_user_id)) {
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// 检测并创建发送者资料
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$this->setUserProfile($from_user_id);
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}
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// 检测并创建接收者资料
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$this->setUserProfile($to_user_id);
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$message = new Message();
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$arg = array();
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if (!empty($from_user_id)) {
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$arg['From_Account'] = $from_user_id; // 发送方user_id 如系统发送，无需填写
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}
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$arg['To_Account'] = $to_user_id; // 接收方user_id
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$arg['ForbidCallbackControl'] = ['ForbidBeforeSendMsgCallback', "ForbidAfterSendMsgCallback"];
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$arg['SendMsgControl'] = [];
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$arg['MsgBody'] = [
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[
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"MsgType" => $message_type,
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"MsgContent" => $message_content,
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]
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];
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$arg['CloudCustomData'] = "";
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if (!empty($cloud_custom_data)) {
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$arg['CloudCustomData'] = json_encode($cloud_custom_data, JSON_UNESCAPED_UNICODE);
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}
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// 该条消息是否需要已读回执，0为不需要，1为需要，默认为0
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$arg['IsNeedReadReceipt'] = 1;
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$message->sendMessage($arg);
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} catch (\Exception $e) {
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throw new BusinessException($e->getMessage());
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} catch (GuzzleException $e) {
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throw new BusinessException($e->getMessage());
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}
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}
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/**
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* 问诊已结束
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* @param array|object $order_inquiry 问诊订单数据
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* @param string $doctor_user_id 医生用户id
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* @param string $patient_user_id 患者用户id
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* @return void
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*/
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public function inquiryEnd(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void
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{
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try {
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// 发送消息
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$cloud_custom_data = array();
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$cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$cloud_custom_data['is_system'] = 1;
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$cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type'];
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$cloud_custom_data['message_rounds'] = 0;
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$cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name'];
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$cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex'];
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$cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age'];
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// 消息内容 医生-患者
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$message_content_data = array();
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$message_content_data['message_type'] = 1;
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$message_content_data['title'] = "--问诊已结束--";
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$message_content_data['desc'] = "线上咨询不能代替问诊，医生的回复仅为建议。";
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$message_content = [
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'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE),
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];
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$this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data);
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} catch (\Exception $e) {
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throw new BusinessException($e->getMessage());
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}
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}
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/**
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* 等待医生接诊
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* @param array|object $order_inquiry 问诊订单数据
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* @param string $doctor_user_id 医生用户id
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* @param string $patient_user_id 患者用户id
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* @return void
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*/
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public function waitDoctorInquiry(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void
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{
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try {
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// 发送消息
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$cloud_custom_data = array();
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$cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$cloud_custom_data['is_system'] = 1;
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$cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type'];
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$cloud_custom_data['message_rounds'] = 0;
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$cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name'];
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$cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex'];
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$cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age'];
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// 消息内容 医生-患者
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$message_content_data = array();
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$message_content_data['message_type'] = 1;
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$message_content_data['title'] = "--等待医生接诊--";
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if ($order_inquiry['inquiry_type'] == 1) {
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$message_content_data['desc'] = "温馨提示：当前服务为专家问诊，可以在24小时内和医生沟通20个回合。医生均为一线工作，还请耐心等待，医生接诊会第一时间短信通知您。";
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} elseif ($order_inquiry['inquiry_type'] == 2) {
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$message_content_data['desc'] = "温馨提示：您可继续补充问诊内容，便于更快确认病情，医生均在临床一线工作，还请耐心等待，医生接诊会第一时间短信通知您。";
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} elseif ($order_inquiry['inquiry_type'] == 3) {
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$message_content_data['desc'] = "温馨提示：当前服务为公益问诊，可以在24小时内和医生沟通10个回合。医生均为一线工作，还请耐心等待，医生接诊会第一时间短信通知您。";
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} else {
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$message_content_data['desc'] = "温馨提示：当前服务为公益问诊，可以在24小时内和医生沟通10个回合。医生均为一线工作，还请耐心等待，医生接诊会第一时间短信通知您。";
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}
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$message_content = [
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'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE),
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];
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$this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data);
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} catch (\Exception $e) {
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throw new BusinessException($e->getMessage());
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}
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}
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/**
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* 医生接诊
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* @param array|object $order_inquiry 问诊订单数据
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* @param string $doctor_user_id 医生用户id
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* @param string $patient_user_id 患者用户id
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* @return void
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*/
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public function doctorInquiry(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void
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{
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try {
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// 发送消息
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$cloud_custom_data = array();
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$cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$cloud_custom_data['is_system'] = 1;
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$cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type'];
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$cloud_custom_data['message_rounds'] = 0;
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$cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name'];
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$cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex'];
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$cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age'];
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// 消息内容 医生-患者
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$message_content_data = array();
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$message_content_data['message_type'] = 1;
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if ($order_inquiry['inquiry_type'] == 1) {
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$message_content_data['title'] = "--问诊已开始，本次问诊可持续24小时--";
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$message_content_data['desc'] = "医生已接诊，您可继续补充问诊内容，如目前症状、患病时长、检查及用药情况、需要的帮助等，线上咨询不能代表面诊，医生的回复仅为建议。";
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} elseif ($order_inquiry['inquiry_type'] == 2) {
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$message_content_data['title'] = "--问诊已开始，本次问诊可持续60分钟--";
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$message_content_data['desc'] = "医生已接诊，您可继续补充问诊内容，如目前症状、患病时长、检查及用药情况、需要的帮助等，线上咨询不能代表面诊，医生的回复仅为建议。";
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} elseif ($order_inquiry['inquiry_type'] == 3) {
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$message_content_data['title'] = "--问诊已开始，本次问诊可持续24小时--";
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$message_content_data['desc'] = "医生已接诊，您可一次描述需要问诊的内容，以免浪费问诊次数，如目前症状、患病时长、检查及用药情况、需要的帮助等，线上咨询不能代表面诊，医生的回复仅为建议。";
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} elseif ($order_inquiry['inquiry_type'] == 4) {
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$message_content_data['title'] = "--问诊已开始，本次问诊可持续30分钟--";
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$message_content_data['desc'] = "医生已接诊，您可继续补充问诊内容，如目前症状、患病时长、检查及用药情况、需要的帮助等，线上咨询不能代表面诊，医生的回复仅为建议。";
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}
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$message_content = [
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'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE),
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];
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$this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data);
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} catch (\Exception $e) {
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throw new BusinessException($e->getMessage());
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}
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}
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/**
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* 医生超时未接诊
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* @param array|object $order_inquiry
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* @param string $doctor_user_id
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* @param string $patient_user_id
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* @return void
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*/
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public function doctorUnInquiry(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void
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{
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try {
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// 发送消息
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$cloud_custom_data = array();
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$cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$cloud_custom_data['is_system'] = 1;
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$cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type'];
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$cloud_custom_data['message_rounds'] = 0;
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$cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name'];
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$cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex'];
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$cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age'];
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// 消息内容 医生-患者
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$message_content_data = array();
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$message_content_data['message_type'] = 1;
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$message_content_data['title'] = "--医生未接诊--";
|
||
$message_content_data['desc'] = "医生因工作繁忙，未能接诊和您沟通希望见谅。平台在24小时内进行退款，钱会退回至原账户中。";
|
||
|
||
$message_content = [
|
||
'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE),
|
||
];
|
||
|
||
$this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data);
|
||
} catch (\Exception $e) {
|
||
throw new BusinessException($e->getMessage());
|
||
}
|
||
}
|
||
|
||
/**
|
||
* 处方已开具
|
||
* @param array|object $order_inquiry
|
||
* @param string $doctor_user_id
|
||
* @param string $patient_user_id
|
||
* @param string $product_name
|
||
* @param string $order_prescription_id
|
||
* @param string $message_type 6/7
|
||
* @return void
|
||
*/
|
||
public function prescriptionIssued(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id, string $product_name, string $order_prescription_id, string $message_type): void
|
||
{
|
||
try {
|
||
// 发送消息
|
||
$cloud_custom_data = array();
|
||
$cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
|
||
$cloud_custom_data['is_system'] = 1;
|
||
$cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type'];
|
||
$cloud_custom_data['message_rounds'] = 0;
|
||
$cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name'];
|
||
$cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex'];
|
||
$cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age'];
|
||
|
||
// 消息内容
|
||
$message_content_data = array();
|
||
$message_content_data['message_type'] = $message_type;
|
||
$message_content_data['title'] = "处方已开具";
|
||
$message_content_data['desc'] = "";
|
||
$message_content_data['data']['order_inquiry_id'] = (string)$order_inquiry['order_inquiry_id'];
|
||
$message_content_data['data']['order_prescription_id'] = $order_prescription_id;
|
||
$message_content_data['data']['product_name'] = $product_name ?? "药品";
|
||
$message_content_data['data']['pharmacist_verify_time'] = date('Y-m-d H:i:s', time());;
|
||
$message_content = [
|
||
'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE),
|
||
];
|
||
|
||
$this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data);
|
||
|
||
} catch (\Exception $e) {
|
||
throw new BusinessException($e->getMessage());
|
||
}
|
||
}
|
||
|
||
/**
|
||
* 问诊退款
|
||
* @param array|object $order_inquiry 问诊订单数据
|
||
* @param string $doctor_user_id 医生用户id
|
||
* @param string $patient_user_id 患者用户id
|
||
* @return void
|
||
*/
|
||
public function inquiryRefund(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void
|
||
{
|
||
try {
|
||
// 发送消息
|
||
$cloud_custom_data = array();
|
||
$cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
|
||
$cloud_custom_data['is_system'] = 1;
|
||
$cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type'];
|
||
$cloud_custom_data['message_rounds'] = 0;
|
||
$cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name'];
|
||
$cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex'];
|
||
$cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age'];
|
||
|
||
// 消息内容 医生-患者
|
||
$message_content_data = array();
|
||
$message_content_data['message_type'] = 1;
|
||
$message_content_data['title'] = "--问诊退款--";
|
||
$message_content_data['desc'] = "平台已自动发起退款，请注意查看账户信息。";
|
||
|
||
$message_content = [
|
||
'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE),
|
||
];
|
||
|
||
$this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data);
|
||
} catch (\Exception $e) {
|
||
throw new BusinessException($e->getMessage());
|
||
}
|
||
}
|
||
|
||
/**
|
||
* 问诊结束评价通知
|
||
* @param array|object $order_inquiry
|
||
* @param string $doctor_user_id
|
||
* @param string $patient_user_id
|
||
* @return void
|
||
*/
|
||
public function inquiryEndEvaluation(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void
|
||
{
|
||
// 发送消息
|
||
$cloud_custom_data = array();
|
||
$cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
|
||
$cloud_custom_data['is_system'] = 1;
|
||
$cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type'];
|
||
$cloud_custom_data['message_rounds'] = 0;
|
||
$cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name'];
|
||
$cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex'];
|
||
$cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age'];
|
||
|
||
// 消息内容 - 患者-医生
|
||
$message_content_data = array();
|
||
$message_content_data['message_type'] = 2; // 订单结束评价弹出
|
||
$message_content_data['title'] = "评价";
|
||
$message_content_data['desc'] = "";
|
||
$message_content_data['data']['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
|
||
|
||
$message_content = [
|
||
'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE),
|
||
];
|
||
|
||
$this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data);
|
||
|
||
}
|
||
} |