526 lines
21 KiB
PHP
526 lines
21 KiB
PHP
<?php
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declare(strict_types=1);
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namespace App\Amqp\Consumer;
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use App\Model\DoctorAccount;
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use App\Model\DoctorAccountDay;
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use App\Model\OrderEvaluation;
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use App\Model\OrderInquiry;
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use App\Model\OrderInquiryCase;
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use App\Model\OrderPrescription;
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use App\Model\PatientFamilyHealth;
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use App\Model\PatientFamilyPersonal;
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use App\Model\UserDoctor;
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use App\Model\UserPatient;
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use App\Services\ImService;
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use App\Services\MessagePush;
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use App\Utils\Log;
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use App\Utils\Mask;
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use Hyperf\Amqp\Message\ConsumerDelayedMessageTrait;
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use Hyperf\Amqp\Message\ProducerDelayedMessageTrait;
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use Hyperf\Amqp\Message\Type;
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use Hyperf\Amqp\Result;
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use Hyperf\Amqp\Annotation\Consumer;
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use Hyperf\Amqp\Message\ConsumerMessage;
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use Hyperf\DbConnection\Db;
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use PhpAmqpLib\Message\AMQPMessage;
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use Psr\Container\ContainerExceptionInterface;
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use Psr\Container\NotFoundExceptionInterface;
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/**
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* 自动结束问诊订单
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* 医生完成后的订单，自动结束
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* 延迟队列
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*/
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#[Consumer(nums: 1)]
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class AutoFinishInquiryDelayDirectConsumer extends ConsumerMessage
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{
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use ProducerDelayedMessageTrait;
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use ConsumerDelayedMessageTrait;
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protected string $exchange = 'amqp.delay.direct';
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protected ?string $queue = 'auto.finish.inquiry.delay.queue';
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protected string $type = Type::DIRECT; //Type::FANOUT;
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protected string|array $routingKey = 'AutoFinishInquiry';
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public function consumeMessage($data, AMQPMessage $message): string
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{
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Log::getInstance("queue-AutoFinishInquiry")->info("开始：" . json_encode($data, JSON_UNESCAPED_UNICODE));
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Db::beginTransaction();
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try {
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// 检测入参参数
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if (empty($data['order_inquiry_id'])) {
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Db::rollBack();
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：入参错误");
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return Result::DROP;
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}
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// 获取问诊订单数据
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$params = array();
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$params['order_inquiry_id'] = $data['order_inquiry_id'];
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$order_inquiry = OrderInquiry::getOne($params);
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if (empty($order_inquiry)) {
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Db::rollBack();
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：问诊订单数据为空");
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return Result::DROP;
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}
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$order_inquiry = $order_inquiry->toArray();
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// 问诊订单状态（1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消）
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if ($order_inquiry['inquiry_status'] != 5) {
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Db::rollBack();
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：问诊订单未完成，无法结束");
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return Result::DROP;
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}
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// 问诊订单退款状态（0:无退款 1:申请退款 2:退款中 3:退款成功 4:拒绝退款 5:退款关闭 6:退款异常）
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if (!in_array($order_inquiry['inquiry_refund_status'], [0, 4, 5])) {
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Db::rollBack();
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：问诊订单正在申请退款");
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return Result::DROP;
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}
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if (empty($order_inquiry['doctor_id'])) {
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Db::rollBack();
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：医生id为空");
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return Result::DROP;
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}
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// 处理统计问题
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if ($order_inquiry['amount_total'] > 0) {
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// 处理医生账户总表
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$res = $this->handleDoctorAccount($order_inquiry);
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if (!$res) {
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Db::rollBack();
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：处理医生账户总表失败");
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return Result::DROP;
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}
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// 处理医生账户表-日
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$res = $this->handleDoctorAccountDay($order_inquiry);
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if (!$res) {
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Db::rollBack();
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：处理医生账户表-日失败");
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return Result::DROP;
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}
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}
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// 处理问诊订单表
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$this->handleOrderInquiry($order_inquiry);
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// 处理订单评价
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$this->handleOrderEvaluation($order_inquiry);
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// 处理回写患者病例-回写失败不做处理
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$this->handleOrderInquiryCase($order_inquiry);
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// 处理医生服务患者数量
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$this->handleDoctorServedPatientsNum($order_inquiry['doctor_id']);
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// 计算医生好评率
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$this->computeDoctorPraiseRate($order_inquiry['doctor_id']);
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// 计算医生平均响应时间
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$this->computeDoctorAvgPesponseTime($order_inquiry['doctor_id']);
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Db::commit();
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Log::getInstance("queue-AutoFinishInquiry")->info("成功");
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} catch (\Exception $e) {
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Db::rollBack();
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：" . $e->getMessage());
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return Result::ACK; // 重回队列
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}
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// 推送消息
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try {
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// 推送问诊结束im消息
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$this->pushImInquiryFinish($order_inquiry);
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}catch (\Exception $e){
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Log::getInstance("queue-AutoFinishInquiry")->error("发送消息异常错误：" . $e->getMessage());
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}
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return Result::ACK;
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}
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/**
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* 处理医生账户总表
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* 创建/修改医生账户总表中总金额、账户余额数据
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* @param array|object $order_inquiry
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* @return bool
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*/
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protected function handleDoctorAccount(array|object $order_inquiry): bool
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{
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$params = array();
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$params['doctor_id'] = $order_inquiry['doctor_id'];
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$doctor_account = DoctorAccount::getOne($params);
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if (empty($doctor_account)) {
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// 首次
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$data = array();
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$data['doctor_id'] = $order_inquiry['doctor_id'];
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$data['total_amount'] = $order_inquiry['amount_total'] * 0.75;
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$data['balance_account'] = $order_inquiry['amount_total'] * 0.75;
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$data['applied_withdrawal_amount'] = 0;
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$data['actual_withdrawal_amount'] = 0;
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$data['income_tax'] = 0;
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$doctor_account = DoctorAccount::addDoctorAccount($data);
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if (empty($doctor_account)) {
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return false;
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}
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} else {
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// 非首次
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// 总金额（已结束订单的总金额）
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$params = array();
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$params['account_id'] = $doctor_account['account_id'];
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DoctorAccount::inc($params, 'total_amount', $order_inquiry['amount_total'] * 0.75);
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// 账户余额
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DoctorAccount::inc($params, 'balance_account', $order_inquiry['amount_total'] * 0.75);
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}
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return true;
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}
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/**
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* 处理医生账户表-日
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* @param array|object $order_inquiry
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* @return bool
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*/
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protected function handleDoctorAccountDay(array|object $order_inquiry): bool
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{
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$params = array();
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$params['doctor_id'] = $order_inquiry['doctor_id'];
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$params['date'] = date('Y-m-d', strtotime($order_inquiry['created_at']));
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$doctor_account_day = DoctorAccountDay::getOne($params);
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if (empty($doctor_account_day)) {
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// 当日首次
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$data = array();
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$data['doctor_id'] = $order_inquiry['doctor_id'];
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$data['year'] = date('Y', strtotime($order_inquiry['created_at']));
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$data['month'] = date('m', strtotime($order_inquiry['created_at']));
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$data['day'] = date('d', strtotime($order_inquiry['created_at']));
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$data['date'] = date('Y-m-d', strtotime($order_inquiry['created_at']));
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$data['total_amount'] = $order_inquiry['amount_total'] * 0.75;
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$doctor_account_day = DoctorAccountDay::addDoctorAccountDay($data);
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if (empty($doctor_account_day)) {
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return false;
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}
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} else {
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// 非当日首次
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$params = array();
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$params['account_detail_id'] = $doctor_account_day['account_detail_id'];
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DoctorAccountDay::inc($params, 'total_amount', $order_inquiry['amount_total'] * 0.75);
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}
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return true;
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}
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/**
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* 处理问诊订单表
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* @param array|object $order_inquiry
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* @return void
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*/
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protected function handleOrderInquiry(array|object $order_inquiry): void
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{
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$params = array();
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$params['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$data = array();
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$data['inquiry_status'] = 6; // 问诊订单状态（1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消）
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$data['finish_time'] = date('Y-m-d H:i:s', time()); // 订单结束时间
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$data['statistics_status'] = 1; // 订单统计状态（0:未统计 1:已统计 2:统计失败）
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$data['statistics_time'] = date('Y-m-d H:i:s', time()); // 订单统计时间
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$data['updated_at'] = date('Y-m-d H:i:s', time()); // 修改时间
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OrderInquiry::edit($params, $data);
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}
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/**
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* 处理订单评价
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* @param array|object $order_inquiry
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* @return bool
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*/
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protected function handleOrderEvaluation(array|object $order_inquiry): bool
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{
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$params = array();
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$params['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$order_evaluation = OrderEvaluation::getOne($params);
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if (!empty($order_evaluation)) {
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// 已评价
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return true;
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}
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// 获取用户数据
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$params = array();
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$params['patient_id'] = $order_inquiry['patient_id'];
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$user_patient = UserPatient::getOne($params);
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// 未评价
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$data = array();
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$data['doctor_id'] = $order_inquiry['doctor_id'];
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$data['patient_id'] = $order_inquiry['patient_id'];
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$data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$data['name_mask'] = Mask::maskNameStr($user_patient['user_name'],2);
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$data['reply_quality'] = 100;//回复质量（百分制）
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$data['service_attitude'] = 100; // 服务态度（百分制）
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$data['reply_progress'] = 100; // 回复速度（百分制）
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$data['avg_score'] = 100; // 平均得分（百分制，回复质量占4、服务态度占3、回复速度占3，计算公式：每个得分 * 占比 相加）
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$data['type'] = 1; // 类型（1:默认评价 2:主动评价）
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$data['content'] = "感谢您的服务";
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$order_evaluation = OrderEvaluation::addOrderEvaluation($data);
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if (empty($order_evaluation)) {
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return false;
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}
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return true;
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}
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/**
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* 处理回写患者病例
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* 回写失败不做处理
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* @param array|object $order_inquiry
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* @return void
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*/
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protected function handleOrderInquiryCase(array|object $order_inquiry): void
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{
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// 获取订单-问诊病例表
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$params = array();
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$params['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];
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$order_inquiry_case = OrderInquiryCase::getOne($params);
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if (!empty($order_inquiry_case)) {
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// 获取患者家庭成员信息表-健康情况
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$params = array();
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$params['family_id'] = $order_inquiry['family_id'];
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$params['patient_id'] = $order_inquiry['patient_id'];
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$patient_family_health = PatientFamilyHealth::getOne($params);
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if (empty($patient_family_health)) {
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// 表数据为空
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$data = array();
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$data['family_id'] = $order_inquiry['family_id'];
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$data['patient_id'] = $order_inquiry['patient_id'];
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$data['disease_class_id'] = $order_inquiry_case['disease_class_id']; // 疾病分类id-系统
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$data['disease_class_name'] = $order_inquiry_case['disease_class_name']; // 疾病名称-系统
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$data['diagnosis_date'] = $order_inquiry_case['diagnosis_date']; // 确诊日期
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$patient_family_health = PatientFamilyHealth::addPatientFamilyHealth($data);
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if (empty($patient_family_health)) {
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：回写患者家庭成员信息表-健康情况表失败");
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}
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} else {
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$data = array();
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if ($order_inquiry_case['disease_class_id'] != $patient_family_health['disease_class_id']) {
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$data['disease_class_id'] = $order_inquiry_case['disease_class_id']; // 疾病分类id-系统
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}
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if ($order_inquiry_case['disease_class_name'] != $patient_family_health['disease_class_name']) {
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$data['disease_class_name'] = $order_inquiry_case['disease_class_name']; // 疾病名称-系统
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}
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if ($order_inquiry_case['diagnosis_date'] != $patient_family_health['diagnosis_date']) {
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$data['diagnosis_date'] = $order_inquiry_case['diagnosis_date']; // 确诊日期
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}
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if (!empty($data)) {
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$params = array();
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$params['family_health_id'] = $patient_family_health['family_health_id'];
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PatientFamilyHealth::edit($params, $data);
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}
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}
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// 获取患者家庭成员信息表-个人情况
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$params = array();
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$params['family_id'] = $order_inquiry['family_id'];
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$params['patient_id'] = $order_inquiry['patient_id'];
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$patient_family_personal = PatientFamilyPersonal::getOne($params);
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if (empty($patient_family_personal)) {
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$data = array();
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$data['family_id'] = $order_inquiry['family_id'];
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$data['patient_id'] = $order_inquiry['patient_id'];
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if ($order_inquiry_case['is_allergy_history'] !== null) {
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$data['is_allergy_history'] = $order_inquiry_case['is_allergy_history']; // 是否存在过敏史（0:否 1:是）
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}
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if ($order_inquiry_case['allergy_history'] != null) {
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$data['allergy_history'] = $order_inquiry_case['allergy_history']; // 过敏史描述
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}
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if ($order_inquiry_case['is_family_history'] !== null) {
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$data['is_family_history'] = $order_inquiry_case['is_family_history']; // 是否存在家族病史（0:否 1:是）
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}
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if ($order_inquiry_case['family_history'] != null) {
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$data['family_history'] = $order_inquiry_case['family_history']; // 家族病史描述
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}
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if ($order_inquiry_case['is_pregnant'] !== null) {
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$data['is_pregnant'] = $order_inquiry_case['is_pregnant']; // 是否备孕、妊娠、哺乳期（0:否 1:是）
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}
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if ($order_inquiry_case['pregnant'] != null) {
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$data['pregnant'] = $order_inquiry_case['pregnant']; // 是否备孕、妊娠、哺乳期（0:否 1:是）
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}
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$patient_family_personal = PatientFamilyPersonal::addPatientFamilyPersonal($data);
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if (empty($patient_family_personal)) {
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Log::getInstance("queue-AutoFinishInquiry")->error("错误：回写患者家庭成员信息表-个人情况表失败");
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}
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} else {
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$data = array();
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if ($order_inquiry_case['is_allergy_history'] !== $patient_family_personal['is_allergy_history']) {
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$data['is_allergy_history'] = $order_inquiry_case['is_allergy_history']; // 是否存在过敏史（0:否 1:是）
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}
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if ($order_inquiry_case['allergy_history'] != $patient_family_personal['allergy_history']) {
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$data['allergy_history'] = $order_inquiry_case['allergy_history']; // 过敏史描述
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}
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if ($order_inquiry_case['is_family_history'] !== $patient_family_personal['is_family_history']) {
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$data['is_family_history'] = $order_inquiry_case['is_family_history']; // 是否存在家族病史（0:否 1:是）
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}
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if ($order_inquiry_case['family_history'] != $patient_family_personal['family_history']) {
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$data['family_history'] = $order_inquiry_case['family_history']; // 家族病史描述
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}
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if ($order_inquiry_case['is_pregnant'] !== $patient_family_personal['is_pregnant']) {
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$data['is_pregnant'] = $order_inquiry_case['is_pregnant']; // 是否备孕、妊娠、哺乳期（0:否 1:是）
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}
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if ($order_inquiry_case['pregnant'] != $patient_family_personal['pregnant']) {
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$data['pregnant'] = $order_inquiry_case['pregnant']; // 是否备孕、妊娠、哺乳期（0:否 1:是）
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}
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if (!empty($data)) {
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$params = array();
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$params['family_personal_id'] = $patient_family_personal['family_personal_id'];
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PatientFamilyPersonal::edit($params, $data);
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}
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}
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}
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}
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/**
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* 处理医生服务患者数量
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* @param string $doctor_id
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* @return void
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*/
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protected function handleDoctorServedPatientsNum(string $doctor_id): void
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{
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$params = array();
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$params['doctor_id'] = $doctor_id;
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UserDoctor::inc($params,'served_patients_num');
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}
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/**
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* 处理医生好评率
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* @param string $doctor_id
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* @return int|void
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*/
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protected function computeDoctorPraiseRate(string $doctor_id)
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{
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// 获取该医生全部问诊评价总数
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$params = array();
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$params['doctor_id'] = $doctor_id;
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$order_evaluation_count = OrderEvaluation::getCount($params);
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if ($order_evaluation_count == 0){
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return 0;
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}
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// 获取该医生好评的评价总数
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$avg_score_params = [80, 100];
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$good_quantity = OrderEvaluation::getScoreCount($params, $avg_score_params);
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$praise_rate = floor(($good_quantity / $order_evaluation_count) * 100);
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$params = array();
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$params['doctor_id'] = $doctor_id;
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$data = array();
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$data['praise_rate'] = $praise_rate;
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UserDoctor::editUserDoctor($params,$data);
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}
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/**
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* 处理医生平均响应时间
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* @param string $doctor_id
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* @return void
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*/
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protected function computeDoctorAvgPesponseTime(string $doctor_id): void
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{
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// 统计数组
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$avg_response_time = [];
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// 获取该医生全部已结束问诊订单
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$params = array();
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$params['doctor_id'] = $doctor_id;
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$params['inquiry_status'] = 6;
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$order_inquiry = OrderInquiry::getList($params);
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if (!empty($order_inquiry)){
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$order_inquiry = $order_inquiry->toArray();
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foreach ($order_inquiry as $item){
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if (empty($item['reception_time'])){
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continue;
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}
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$response_time = strtotime($item['reception_time']) - strtotime($item['created_at']);
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if ($response_time < 0){
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// 小于0的数据不统计
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continue;
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}
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$avg_response_time[] = $response_time;
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}
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if (!empty($avg_response_time)){
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$result = floor((array_sum($avg_response_time) / count($avg_response_time)) / 60 * 100) / 100;
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$params = array();
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$params['doctor_id'] = $doctor_id;
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$data = array();
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$data['avg_response_time'] = $result;
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UserDoctor::editUserDoctor($params,$data);
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}
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}
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}
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/**
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* 推送问诊结束im消息
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* @param array|object $order_inquiry
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* @return void
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*/
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protected function pushImInquiryFinish(array|object $order_inquiry): void
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{
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// 当前用户是否在这三天内再次咨询了该医生
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$is_inquiry = false;
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$params = array();
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$params[] = ['user_id','=',$order_inquiry['user_id']];
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$params[] = ['doctor_id','=',$order_inquiry['doctor_id']];
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$params[] = ['created_at','>',$order_inquiry['created_at']];
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$order_inquirys = OrderInquiry::getList($params);
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if (!empty($order_inquirys)){
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foreach ($order_inquirys as $item){
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if ($item['order_inquiry_id'] == $order_inquiry['order_inquiry_id']){
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continue;
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}
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$is_inquiry = true;
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break;
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}
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}
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if (!$is_inquiry){
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// 获取医生数据
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$params = array();
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$params['doctor_id'] = $order_inquiry['doctor_id'];
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$user_doctor = UserDoctor::getOne($params);
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if (!empty($user_doctor)){
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// 发送IM消息-问诊已结束
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$imService = new ImService();
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$imService->inquiryFinish($order_inquiry,$user_doctor['user_id'],$order_inquiry['user_id']);
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}
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}
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}
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}
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