request->getAttribute("userInfo") ?? []; $request_params = $this->request->all(); // 检测家庭成员是否存在 $params = array(); $params['family_id'] = $request_params['family_id']; $params['patient_id'] = $user_info['client_user_id']; $params['status'] = 1; $patient_family = PatientFamily::getOne($params); if (empty($patient_family)) { return fail(HttpEnumCode::HTTP_ERROR, "患者信息错误"); } // 检测是否存在同类型未完成的问诊订单 $PatientOrderService = new PatientOrderService(); $order_inquiry_id = $PatientOrderService->getNotFinishedOrderInquiry($request_params['inquiry_type'],$user_info['client_user_id']); if (!empty($order_inquiry_id)) { return fail(HttpEnumCode::HTTP_ERROR, "当前患者存在进行中的问诊订单"); } // 是否为孕妇 if (!empty($request_params['is_pregnant'])) { return fail(HttpEnumCode::HTTP_ERROR, "请您到线下问诊"); } // 是否存在禁忌 if (!empty($request_params['is_taboo'])) { return fail(HttpEnumCode::HTTP_ERROR, "无法为您开具药物"); } // 检测所患疾病是否正确 $params = array(); $params['disease_class_id'] = $request_params['disease_class_id']; $params['disease_class_status'] = 1; $disease_class = DiseaseClass::getOne($params); if (empty($disease_class)) { return fail(HttpEnumCode::HTTP_ERROR, "疾病信息填写错误"); } // 获取当前问诊医生信息 // 专家问诊-公益问诊 if ($request_params['inquiry_type'] == 3 || $request_params['inquiry_type'] == 1) { if (empty($request_params['doctor_id'])) { return fail(HttpEnumCode::HTTP_ERROR, "未选择医生"); } $params = array(); $params['doctor_id'] = $request_params['doctor_id']; $doctor = UserDoctor::getOne($params); if (empty($doctor)) { return fail(HttpEnumCode::HTTP_ERROR, "未知医生"); } if ($doctor['idcard_status'] != 1) { return fail(HttpEnumCode::HTTP_ERROR, "当前医生无法接诊,请重新选择"); } if ($doctor['iden_auth_status'] != 1) { return fail(HttpEnumCode::HTTP_ERROR, "当前医生无法接诊,请重新选择"); } } // 获取问诊价格 $DoctorInquiryService = new DoctorInquiryService(); $inquiry_price = $DoctorInquiryService->getDoctorInquiryPrice($request_params['inquiry_type'], $request_params['inquiry_mode'], $request_params['doctor_id'] ?: ""); // 获取可用优惠卷 $CouponService = new CouponService(); $user_coupon = $CouponService->getUserUsableCouponOne($user_info['user_id'], $request_params['inquiry_type']); // 确定支付渠道 // 支付渠道(1:小程序支付 2:微信扫码支付) if ($request_params['client_type'] == 1) { $inquiry_pay_channel = 1; } elseif ($request_params['client_type'] == 2) { $inquiry_pay_channel = 2; } Db::beginTransaction(); $generator = $this->container->get(IdGeneratorInterface::class); try { // 实际付款金额 $coupon_amount_total = $user_coupon['coupon']['coupon_price'] ?? 0; $payment_amount_total = $inquiry_price - $coupon_amount_total; if ($payment_amount_total < 0) { $payment_amount_total = 0; } // 生成问诊订单 $data = array(); $data['user_id'] = $user_info['user_id']; $data['patient_id'] = $user_info['client_user_id']; $data['doctor_id'] = $request_params['doctor_id'] ?? ""; $data['family_id'] = $request_params['family_id']; $data['inquiry_type'] = $request_params['inquiry_type']; $data['inquiry_mode'] = $request_params['inquiry_mode']; $data['inquiry_status'] = 1;// 1:待支付 $data['inquiry_pay_channel'] = $inquiry_pay_channel ?? 0;// 支付渠道(1:小程序支付 2:微信扫码支付) $data['inquiry_no'] = $generator->generate();// 订单编号 $data['amount_total'] = $inquiry_price;// 订单金额 $data['coupon_amount_total'] = $coupon_amount_total;// 优惠卷总金额 $data['payment_amount_total'] = $payment_amount_total;// 实际付款金额 $data['patient_name'] = $patient_family['card_name'];// 患者姓名-就诊人 $data['patient_name_mask'] = $patient_family['card_name_mask'];// 患者姓名-就诊人(掩码) $data['patient_sex'] = $patient_family['sex'];// 患者性别-就诊人(0:未知 1:男 2:女) $data['patient_age'] = $patient_family['age'];// 患者年龄-就诊人 $order_inquiry = OrderInquiry::addOrderInquiry($data); if (empty($order_inquiry)) { Db::rollBack(); return fail(HttpEnumCode::SERVER_ERROR, "订单创建失败"); } // 处理复诊凭证 if (!empty($request_params['diagnose_images'])) { // 医师资格证 $diagnose_images = implode(',', $request_params['diagnose_images']); $diagnose_images = PcreMatch::pregRemoveOssWebsite($diagnose_images); } // 增加患者问诊病例 $data = array(); $data['user_id'] = $user_info['user_id']; $data['patient_id'] = $user_info['client_user_id']; $data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];// 订单-问诊id $data['family_id'] = $patient_family['family_id']; // 家庭成员id $data['relation'] = $patient_family['relation']; // 与患者关系(1:本人 2:父母 3:爱人 4:子女 5:亲戚 6:其他 ) $data['name'] = $patient_family['card_name']; // 患者名称 $data['sex'] = $patient_family['sex'] ?? 0; // 患者性别(0:未知 1:男 2:女) $data['age'] = $patient_family['age'] ?? null; // 患者年龄 $data['height'] = $request_params['height'] ?? $patient_family['height'] ?: null; // 身高(cm) $data['weight'] = $request_params['weight'] ?? $patient_family['weight'] ?: null;; // 体重(kg) $data['disease_class_id'] = $disease_class['disease_class_id']; // 疾病分类id-系统 $data['disease_class_name'] = $disease_class['disease_class_name']; // 疾病名称-系统 $data['diagnosis_date'] = $request_params['diagnosis_date'] ?: null; // 确诊日期 $data['disease_desc'] = $request_params['disease_desc'] ?: null; // 病情描述(主诉) $data['diagnose_images'] = $diagnose_images ?? ""; // 复诊凭证(多个使用逗号分隔) $data['is_allergy_history'] = $request_params['is_allergy_history'] ?: 0; // 是否存在过敏史(0:否 1:是) $data['allergy_history'] = $request_params['allergy_history'] ?? null; // 过敏史描述 $data['is_family_history'] = $request_params['is_family_history'] ?: 0; // 是否存在家族病史(0:否 1:是) $data['family_history'] = $request_params['family_history'] ?? null; // 家族病史描述 $data['is_pregnant'] = $request_params['is_pregnant'] ?: 0; // 是否备孕、妊娠、哺乳期(0:否 1:是) $data['is_taboo'] = $request_params['is_taboo'] ?? 0; // 是否存在禁忌药物(0:否 1:是)问诊购药时存在 $order_inquiry_case = OrderInquiryCase::addOrderInquiryCase($data); if (empty($order_inquiry_case)) { Db::rollBack(); return fail(HttpEnumCode::SERVER_ERROR, "订单创建失败"); } // 增加问诊优惠卷表 if (!empty($user_coupon)) { $data = array(); $data['order_inquiry_id'] = $order_inquiry['order_inquiry_id'];// 订单-问诊id $data['user_coupon_id'] = $user_coupon['user_coupon_id']; $data['coupon_name'] = $user_coupon['coupon']['coupon_name']; $data['coupon_use_price'] = $user_coupon['coupon']['coupon_price']; $order_inquiry_coupon = OrderInquiryCoupon::addOrderInquiryCoupon($data); if (empty($order_inquiry_coupon)) { Db::rollBack(); return fail(HttpEnumCode::SERVER_ERROR, "订单创建失败"); } } // 意向用药处理 if ($request_params['inquiry_type'] == 4 && !empty($request_params['product'])) { foreach ($request_params['product'] as $item) { $params = array(); $params['product_id'] = $item['product_id']; $product = Product::getWithAmountOne($params); if (empty($product)) { Db::rollBack(); return fail(HttpEnumCode::HTTP_ERROR, "意向药品错误"); } // 用药意向是否和过敏史重叠 if (!empty($request_params['allergy_history'])) { $res = strpos($request_params['allergy_history'], $product['product_name']); if ($res !== false) { Db::rollBack(); return fail(HttpEnumCode::HTTP_ERROR, "过敏史中存在意向用药,请您仔细检查"); } } // 新增病例商品表 $data = array(); $data['inquiry_case_id'] = $order_inquiry_case['inquiry_case_id']; $data['product_id'] = $item['product_id']; $data['case_product_num'] = $item['product_num']; $inquiry_case_product = InquiryCaseProduct::addInquiryCaseProduct($data); if (empty($inquiry_case_product)) { Db::rollBack(); return fail(HttpEnumCode::SERVER_ERROR, "订单创建失败"); } } } // 修改优惠卷使用状态 if (!empty($user_coupon)) { $data = array(); $data['user_coupon_status'] = 1; $data['coupon_use_date'] = date('Y-m-d H:i:s', time()); $params = array(); $params['user_coupon_id'] = $user_coupon['user_coupon_id']; UserCoupon::edit($params, $data); } // 增加至取消订单延迟队列 $data = array(); $data['order_no'] = $order_inquiry['inquiry_no']; $data['order_type'] = 1; $message = new CancelUnpayOrdersDelayDirectProducer($data); $message->setDelayMs(1000 * 60 * 30); $producer = $this->container->get(Producer::class); $res = $producer->produce($message); if (!$res) { Db::rollBack(); return fail(HttpEnumCode::SERVER_ERROR, "订单创建失败"); } // 加入未接诊取消订单延迟队列 if (!empty($request_params['doctor_id']) && ($request_params['inquiry_type'] == 1 || $request_params['inquiry_type'] == 3)){ $data = array(); $data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $message = new CancelUnInquiryOrdersDelayDirectProducer($data); $message->setDelayMs(1000 * 60 * 60 * 24); $producer = $this->container->get(Producer::class); $res = $producer->produce($message); if (!$res) { Db::rollBack(); return fail(HttpEnumCode::SERVER_ERROR, "订单创建失败"); } } Db::commit(); } catch (\Exception $e) { Db::rollBack(); return fail(HttpEnumCode::HTTP_ERROR, $e->getMessage()); } try { if (!empty($request_params['doctor_id']) && ($request_params['inquiry_type'] == 1 || $request_params['inquiry_type'] == 3)){ if (isset($doctor)){ // 发送站内、订阅失败发送短信消息-医生有新问诊 $MessagePush = new MessagePush($doctor['user_id'],$order_inquiry['order_inquiry_id']); $MessagePush->doctorHaveNewInquiry(); } } } catch (\Exception $e) { Log::getInstance()->error("新问诊消息发送失败:" . $e->getMessage()); } $result = array(); $result['inquiry_no'] = (string)$order_inquiry['inquiry_no']; // 订单编号 $result['order_inquiry_id'] = (string)$order_inquiry['order_inquiry_id']; // 订单主键id return success($result); } /** * 获取患者问诊病例 * @return array */ public function getPatientInquiryCase(): array { $user_info = $this->request->getAttribute("userInfo") ?? []; $order_inquiry_id = $this->request->input('order_inquiry_id'); // 获取用户数据 $params = array(); $params['user_id'] = $user_info['user_id']; $user = User::getOne($params); if (empty($user)) { return fail(); } // 获取订单数据 $params = array(); $params['order_inquiry_id'] = $order_inquiry_id; if ($user['user_type'] == 1) { $params['patient_id'] = $user_info['client_user_id']; } elseif ($user['user_type'] == 2) { $params['doctor_id'] = $user_info['client_user_id']; } $order_inquiry = OrderInquiry::getOne($params); if (empty($order_inquiry)) { return fail(); } // 获取病例信息 $params = array(); $params['order_inquiry_id'] = $order_inquiry_id; $params['status'] = 1; $order_inquiry_case = OrderInquiryCase::getOne($params); if (empty($order_inquiry_case)) { return fail(); } // 获取患者家庭成员信息表-基本信息 $params = array(); $params['family_id'] = $order_inquiry_case['family_id']; $patient_family = PatientFamily::getOne($params); $order_inquiry_case['height'] = $order_inquiry_case['height'] ?: $patient_family['height'] ?: NULL; $order_inquiry_case['weight'] = $order_inquiry_case['weight'] ?: $patient_family['weight'] ?: NULL; $order_inquiry_case['job_name'] = $patient_family['job_name'] ?? ""; $order_inquiry_case['nation_name'] = $patient_family['nation_name'] ?? ""; $order_inquiry_case['marital_status'] = $patient_family['marital_status'] ?? 0; // 获取患者家庭成员信息表-健康情况 $params = array(); $params['family_id'] = $order_inquiry_case['family_id']; $patient_family_health = PatientFamilyHealth::getOne($params); $order_inquiry_case['diagnosis_hospital'] = $patient_family_health['diagnosis_hospital'] ?? ""; $order_inquiry_case['drugs_name'] = $patient_family_health['drugs_name'] ?? ""; // 获取患者家庭成员信息表-个人情况 $params = array(); $params['family_id'] = $order_inquiry_case['family_id']; $patient_family_personal = PatientFamilyPersonal::getOne($params); $order_inquiry_case['drink_wine_status'] = $patient_family_personal['drink_wine_status'] ?? 1; $order_inquiry_case['smoke_status'] = $patient_family_personal['smoke_status'] ?? 1; $order_inquiry_case['chemical_compound_status'] = $patient_family_personal['chemical_compound_status'] ?? 1; $order_inquiry_case['chemical_compound_describe'] = $patient_family_personal['chemical_compound_describe'] ?? ""; $order_inquiry_case['is_operation'] = $patient_family_personal['is_operation'] ?? 0; $order_inquiry_case['operation'] = $patient_family_personal['operation'] ?? ""; // 获取用药意向 $product = []; $fields = [ 'inquiry_case_id', 'product_id', 'case_product_num', ]; $params = array(); $params['inquiry_case_id'] = $order_inquiry_case['inquiry_case_id']; $inquiry_case_product = InquiryCaseProduct::getWithProductList($params, $fields); if (!empty($inquiry_case_product)) { foreach ($inquiry_case_product as &$item) { if (!empty($item['Product'])) { $product[] = $item['Product']['product_name'] . ' ' . $item['Product']['product_spec'] . '(' . $item['case_product_num'] . $item['Product']['packaging_unit'] . ')'; } } } $order_inquiry_case['product'] = $product; unset($inquiry_case_product); // 复诊凭证 if (!empty($order_inquiry_case['diagnose_images'])) { $diagnose_images = explode(',', $order_inquiry_case['diagnose_images']); foreach ($diagnose_images as &$item) { $item = addAliyunOssWebsite($item); } $order_inquiry_case['diagnose_images'] = $diagnose_images; } return success($order_inquiry_case->toArray()); } /** * 检测快速、购药订单分配医生状态 * @return array */ public function getInquiryAssign(): array { $user_info = $this->request->getAttribute("userInfo") ?? []; $order_inquiry_id = $this->request->route('order_inquiry_id'); $params = array(); $params['order_inquiry_id'] = $order_inquiry_id; $params['patient_id'] = $user_info['client_user_id']; $order_inquiry = OrderInquiry::getOne($params); if (empty($order_inquiry)) { return fail(); } if (empty($order_inquiry['doctor_id'])) { return success(); } // 检测订单类型 if ($order_inquiry['inquiry_type'] != 2 && $order_inquiry['inquiry_type'] != 4) { return fail(HttpEnumCode::HTTP_ERROR, "订单类型不允许检测"); } // 检测订单退款状态 if (!in_array($order_inquiry['inquiry_refund_status'], [0, 4, 5])) { // 问诊订单退款状态(0:无退款 1:申请退款 2:退款中 3:退款成功 4:拒绝退款 5:退款关闭) return fail(HttpEnumCode::HTTP_ERROR, "订单已退款"); } // 获取医生数据 $params = array(); $params['doctor_id'] = $order_inquiry['doctor_id']; $user_doctor = UserDoctor::getOne($params); if (empty($user_doctor)) { return fail(HttpEnumCode::SERVER_ERROR); } $result = array(); $result['doctor_id'] = $order_inquiry['doctor_id']; $result['user_id'] = $user_doctor['user_id']; return success($result); } /** * 新增问诊评价 * @return array */ public function addInquiryEvaluation(): array { $user_info = $this->request->getAttribute("userInfo") ?? []; $doctor_id = $this->request->input('doctor_id'); $order_inquiry_id = $this->request->input('order_inquiry_id'); $reply_quality = $this->request->input('reply_quality'); $service_attitude = $this->request->input('service_attitude'); $reply_progress = $this->request->input('reply_progress'); // $content = $this->request->input('content'); $params = array(); $params['order_inquiry_id'] = $order_inquiry_id; $params['patient_id'] = $user_info['client_user_id']; $order_inquiry = OrderInquiry::getOne($params); if (empty($order_inquiry)) { return fail(); } // 检测订单状态 if ($order_inquiry['inquiry_status'] != 5) { // 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) return fail(HttpEnumCode::HTTP_ERROR, "请问诊完成后进行评价"); } // 检测是否评价过 $params = array(); $params['doctor_id'] = $doctor_id; $params['patient_id'] = $user_info['client_user_id']; $params['order_inquiry_id'] = $order_inquiry_id;; $order_evaluation = OrderEvaluation::getOne($params); if (!empty($order_evaluation)) { // 已评价 return success(); } // 获取用户数据 $params = array(); $params['patient_id'] = $user_info['client_user_id']; $user_patient = UserPatient::getOne($params); // 整理数据 $reply_quality = $reply_quality * 20; $service_attitude = $service_attitude * 20; $reply_progress = $reply_progress * 20; // 计算平均值 (百分制,回复质量占4、服务态度占3、回复速度占3,计算公式:每个得分 * 占比 相加) $avg_score = $reply_quality * 0.4 + $service_attitude * 0.3 + $reply_progress * 0.3; $data = array(); $data['doctor_id'] = $doctor_id; $data['patient_id'] = $user_info['client_user_id']; $data['order_inquiry_id'] = $order_inquiry_id; $data['name_mask'] = Mask::maskNameStr($user_patient['user_name']); $data['reply_quality'] = $reply_quality; $data['service_attitude'] = $service_attitude; $data['reply_progress'] = $reply_progress; $data['avg_score'] = $avg_score; $data['type'] = 1; $data['content'] = $content; $order_evaluation = OrderEvaluation::addOrderEvaluation($data); if (empty($order_evaluation)) { return fail(); } return success(); } /** * 获取订单问诊评价 * @return array */ public function getInquiryEvaluation(): array { $user_info = $this->request->getAttribute("userInfo") ?? []; $order_inquiry_id = $this->request->route('order_inquiry_id'); $result = array(); $result['is_evaluation'] = false; $result['avg_score'] = 0; $params = array(); $params['order_inquiry_id'] = $order_inquiry_id; $params['patient_id'] = $user_info['client_user_id']; $order_inquiry = OrderInquiry::getOne($params); if (empty($order_inquiry)) { return success($result); } // 检测是否评价过 $params = array(); $params['doctor_id'] = $order_inquiry['doctor_id']; $params['patient_id'] = $order_inquiry['patient_id']; $params['order_inquiry_id'] = $order_inquiry_id;; $order_evaluation = OrderEvaluation::getOne($params); if (empty($order_evaluation)) { return success($result); } $result['avg_score'] = floor($order_evaluation['avg_score'] * 0.05); $result['is_evaluation'] = true; return success($result); } /** * 获取问诊最低价格 * @return array */ public function getInquiryLowestPrice(): array { $user_info = $this->request->getAttribute("userInfo") ?? []; // 快速 $quick_inquiry_price = 0; $params = array(); $params['inquiry_type'] = 2; $params['inquiry_mode'] = 1; $system_inquiry_config = SystemInquiryConfig::getOne($params); if (!empty($system_inquiry_config)) { $quick_inquiry_price = $system_inquiry_config['inquiry_price']; } // 问诊购药 $medicine_inquiry_price = 0; $params = array(); $params['inquiry_type'] = 4; $params['inquiry_mode'] = 1; $system_inquiry_config = SystemInquiryConfig::getOne($params); if (!empty($system_inquiry_config)) { $medicine_inquiry_price = $system_inquiry_config['inquiry_price']; } // 专家问诊 $expert_inquiry_price = 0; $params = array(); $params['inquiry_type'] = 1; $params['inquiry_mode'] = 1; $expert_inquiry_price = DoctorInquiryConfig::getMinInquiryPriceMinOne($params); if (empty($expert_inquiry_price) || $expert_inquiry_price == 0) { $params = array(); $params['inquiry_type'] = 1; $params['inquiry_mode'] = 1; $system_inquiry_config = SystemInquiryConfig::getOne($params); if (!empty($system_inquiry_config)) { $expert_inquiry_price = $system_inquiry_config['min_inquiry_price']; } } // 公益问诊 $params = array(); $params['inquiry_type'] = 1; $params['inquiry_mode'] = 1; $welfare_inquiry_price = DoctorInquiryConfig::getMinInquiryPriceMinOne($params); if (empty($welfare_inquiry_price) || $welfare_inquiry_price == 0) { $params = array(); $params['inquiry_type'] = 1; $params['inquiry_mode'] = 1; $system_inquiry_config = SystemInquiryConfig::getOne($params); if (!empty($system_inquiry_config)) { $inquiry_price = explode(',', $system_inquiry_config['inquiry_price']); $welfare_inquiry_price = $inquiry_price[0] ?? 0; } } $result = array(); $result['quick_inquiry_price'] = $quick_inquiry_price; $result['medicine_inquiry_price'] = $medicine_inquiry_price; $result['expert_inquiry_price'] = $expert_inquiry_price; $result['welfare_inquiry_price'] = $welfare_inquiry_price; return success($result); } /** * 获取问诊订单消息内页基础数据 * @return array */ public function getInquiryMessageBasic(): array { $user_info = $this->request->getAttribute("userInfo") ?? []; $order_inquiry_id = $this->request->route('order_inquiry_id'); $params = array(); $params['order_inquiry_id'] = $order_inquiry_id; $order_inquiry = OrderInquiry::getOne($params); if (empty($order_inquiry)) { return fail(HttpEnumCode::HTTP_ERROR,"订单错误"); } if ($user_info['user_type'] == 1){ if ($order_inquiry['patient_id'] != $user_info['client_user_id']){ return fail(HttpEnumCode::SERVER_ERROR); } } if ($user_info['user_type'] == 2){ if ($order_inquiry['doctor_id'] != $user_info['client_user_id']){ return fail(HttpEnumCode::SERVER_ERROR); } } $params = array(); $params['doctor_id'] = $order_inquiry['doctor_id']; $user_doctor = UserDoctor::getOne($params); if (empty($user_doctor)) { return fail(); } $times_number = 0; // 沟通次数 $duration = 0; // 沟通时长 $follow = false; // 关注状态 $is_evaluation = false; // 评价状态 if ($user_info['user_type'] == 1){ // 沟通次数,沟通时长 $params = array(); $params['inquiry_type'] = $order_inquiry['inquiry_type']; $params['inquiry_mode'] = $order_inquiry['inquiry_mode']; $system_inquiry_config = SystemInquiryConfig::getOne($params); if (!empty($system_inquiry_config)){ $times_number = $system_inquiry_config['times_number']; $duration = $system_inquiry_config['duration']; } // 关注状态 $params = array(); $params['patient_id'] = $user_info['client_user_id']; $params['doctor_id'] = $order_inquiry['doctor_id']; $follow = PatientFollow::getExists($params); // 评价状态 $params = array(); $params['doctor_id'] = $order_inquiry['doctor_id']; $params['patient_id'] = $user_info['client_user_id']; $params['order_inquiry_id'] = $order_inquiry_id;; $is_evaluation = OrderEvaluation::getExists($params); } $result = array(); $result['doctor_user_id'] = $user_doctor['user_id']; $result['patient_user_id'] = $order_inquiry['user_id']; $result['doctor_id'] = $order_inquiry['doctor_id']; $result['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $result['patient_family_name'] = $order_inquiry['patient_name']; $result['patient_family_sex'] = $order_inquiry['patient_sex']; $result['patient_family_age'] = $order_inquiry['patient_age']; $result['inquiry_type'] = $order_inquiry['inquiry_type']; $result['inquiry_status'] = $order_inquiry['inquiry_status']; $result['times_number'] = $times_number; $result['duration'] = $duration; $result['follow'] = $follow; $result['is_evaluation'] = $is_evaluation; $result['reception_time'] = $order_inquiry['reception_time'] ?: null; // 接诊时间 return success($result); } /** * 获取医生未接诊订单数量 * @param string $doctor_id 医生id * @return int */ public function getDoctorNotAcceptedInquiryNum(string $doctor_id): int { $params = array(); $params['doctor_id'] = $doctor_id; $params['inquiry_status'] = 3; // 待接诊 $params['inquiry_refund_status'] = 0; // 无退款 $order_inquiry_count = OrderInquiry::getCount($params); if (!empty($order_inquiry_count) || $order_inquiry_count != 0) { $not_accepted_inquiry_num = $order_inquiry_count; } else { $not_accepted_inquiry_num = $order_inquiry_count; } return $not_accepted_inquiry_num; } /** * 获取医生接诊中订单数量 * @param string $doctor_id 医生id * @param string $inquiry_type 订单类型(1:专家问诊 2:快速问诊 3:公益问诊 4:问诊购药) * @return int */ public function getDoctorAcceptingInquiryNum(string $doctor_id, string $inquiry_type = ""): int { $params = array(); $params['doctor_id'] = $doctor_id; if (!empty($inquiry_type)) { $params['inquiry_type'] = $inquiry_type; // 订单类型(1:专家问诊 2:快速问诊 3:公益问诊 4:问诊购药) } $params['inquiry_status'] = 4; // 已接诊 $params['inquiry_refund_status'] = 0; // 无退款 $order_inquiry_count = OrderInquiry::getCount($params); if (!empty($order_inquiry_count) || $order_inquiry_count != 0) { $accepting_inquiry_num = $order_inquiry_count; } else { $accepting_inquiry_num = $order_inquiry_count; } return $accepting_inquiry_num; } /** * 获取医生当日接诊的订单金额 * 状态:已接诊-已完成 * @param string $doctor_id * @param string $date * @return float */ public function getDoctorDayAmountTotal(string $doctor_id, string $date): float { // 获取当天开始时间 $start_date = date('Y-m-d 00:00:00', strtotime($date)); // 获取当天结束时间 $end_date = date('Y-m-d 23:59:59', strtotime($date)); // 获取医生当日接诊订单金额 $params = array(); $params['doctor_id'] = $doctor_id; $params['inquiry_refund_status'] = 0; // 问诊订单退款状态(0:无退款 1:申请退款 2:退款中 3:退款成功 4:拒绝退款 5:退款关闭) $params['inquiry_pay_status'] = 2; // 支付状态(1:未支付 2:已支付 3:支付中 4:支付失败 5:支付超时 6:支付关闭 7:已撤销 8:转入退款) $params['settlement_status'] = 0; // 订单与医生结算状态(0:未结算 1:已结算) $reception_time = [$start_date, $end_date]; $inquiry_status_params = [4, 5]; // 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) $amount_total_sum = OrderInquiry::getOrderInquiryAmountTotalSum($params, $reception_time, $inquiry_status_params); return $amount_total_sum ?: 0; } /** * 获取患者某一状态下的问诊订单数量 * @param string $patient_id 患者id * @param int $inquiry_status 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) * @return int */ public function getPatientInquiryWithStatus(string $patient_id, int $inquiry_status): int { $params = array(); $params['patient_id'] = $patient_id; $params['inquiry_status'] = $inquiry_status; return OrderInquiry::getCount($params); } /** * 问诊订单退款接口 * 务必外层接收异常,回滚事务 * @param string $order_inquiry_id * @param string $refund_reason 退款原因 * @throws ContainerExceptionInterface * @throws NotFoundExceptionInterface|GuzzleException */ public function inquiryRefund(string $order_inquiry_id, string $refund_reason) { // 获取订单数据 $params = array(); $params['order_inquiry_id'] = $order_inquiry_id; $order_inquiry = OrderInquiry::getOne($params); if (empty($order_inquiry)) { throw new BusinessException("订单数据为空"); } // 检测问诊订单状态 if (!in_array($order_inquiry['inquiry_status'], [2, 3, 4, 5, 7])) { // 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) throw new BusinessException("订单状态错误"); } // 检测订单退款状态 if (in_array($order_inquiry['inquiry_refund_status'], [2, 3, 5])) { // 问诊订单退款状态(0:无退款 1:申请退款 2:退款中 3:退款成功 4:拒绝退款 5:退款关闭) throw new BusinessException("订单退款状态错误"); } // 检测支付状态 if ($order_inquiry['inquiry_pay_status'] != 2) { // 支付状态(1:未支付 2:已支付 3:支付中 4:支付失败 5:支付超时 6:支付关闭 7:已撤销 8:转入退款) throw new BusinessException("订单支付状态错误"); } // 发起退款 $WechatPay = new WechatPay(1, 1); $generator = $this->container->get(IdGeneratorInterface::class); // 系统退款编号 $inquiry_refund_no = $generator->generate(); $options = array(); $options['transaction_id'] = $order_inquiry['escrow_trade_no']; $options['out_refund_no'] = (string)$inquiry_refund_no; $options['reason'] = $refund_reason; $options['amount'] = [ 'refund' => (int)($order_inquiry['payment_amount_total'] * 100), 'total' => (int)($order_inquiry['payment_amount_total'] * 100), 'currency' => "CNY", ]; $result = $WechatPay->refund($options); // 处理订单退款状态 // 问诊订单退款状态(0:无退款 1:申请退款 2:退款中 3:退款成功 4:拒绝退款 5:退款关闭) if ($result['status'] == "SUCCESS") { // 退款成功 $inquiry_refund_status = 3; } elseif ($result['status'] == "CLOSED") { // 退款关闭 $inquiry_refund_status = 5; } elseif ($result['status'] == "PROCESSING") { // 退款处理中 $inquiry_refund_status = 2; } elseif ($result['status'] == "ABNORMAL") { // 退款异常,此情况不处理,进行短信通知 throw new BusinessException("订单退款状态异常"); } else { throw new BusinessException("订单退款状态错误"); } // 新增退款表 $data = array(); $data['patient_id'] = $order_inquiry['patient_id']; $data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $data['inquiry_no'] = $order_inquiry['inquiry_no']; $data['inquiry_refund_no'] = $inquiry_refund_no; $data['refund_id'] = $result['refund_id']; $data['inquiry_refund_status'] = $inquiry_refund_status; $data['refund_total'] = $order_inquiry['payment_amount_total']; $data['refund_reason'] = $refund_reason; if ($inquiry_refund_status == 3 && !empty($result['success_time'])) { $data['success_time'] = date("Y-m-d H:i:s", strtotime($result['success_time'])); // 退款成功时间 } $order_inquiry_refund = OrderInquiryRefund::addOrderInquiryRefund($data); if (empty($order_inquiry_refund)) { throw new BusinessException("添加退款表失败"); } // 修改问诊订单表状态 $data = array(); $data['inquiry_refund_status'] = $inquiry_refund_status; $params = array(); $params['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; OrderInquiry::edit($params, $data); } /** * 取消未支付的问诊订单 * @param string|int $order_no 系统订单编号 * @param string|int $cancel_reason 取消订单原因(1:医生未接诊 2:主动取消 3:无可分配医生 4:客服取消 5:支付超时) * @param string|int $cancel_remarks 取消订单备注 * @return array * @throws ContainerExceptionInterface * @throws NotFoundExceptionInterface */ public function cancelUnpayInquiryOrder(string|int $order_no, string|int $cancel_reason, string|int $cancel_remarks): array { $result = array(); $result['status'] = 1; $result['message'] = "成功"; // 获取订单数据 $params = array(); $params['inquiry_no'] = $order_no; $order_inquiry = OrderInquiry::getOne($params); if (empty($order_inquiry)) { $result['status'] = 0; $result['message'] = "取消未支付的问诊订单失败:未查询到对应订单数据"; return $result; } // 检测订单状态 if ($order_inquiry['inquiry_status'] == 7) { // 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) $result['status'] = 2; $result['message'] = "取消未支付的问诊订单:订单已取消"; return $result; } if ($order_inquiry['inquiry_status'] != 1) { // 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) $result['status'] = 0; $result['message'] = "取消未支付的问诊订单:订单状态为" . $order_inquiry['inquiry_status'] . "无法执行"; return $result; } if (!in_array($order_inquiry['inquiry_refund_status'], [0, 4, 5])) { // 问诊订单退款状态(0:无退款 1:申请退款 2:退款中 3:退款成功 4:拒绝退款 5:退款关闭) $result['status'] = 0; $result['message'] = "取消未支付的问诊订单:订单正在退款中"; return $result; } if ($order_inquiry['inquiry_pay_status'] == 2) { // 支付状态(1:未支付 2:已支付 3:支付中 4:支付失败 5:支付超时 6:支付关闭 7:已撤销 8:转入退款) $result['status'] = 2; $result['message'] = "取消未支付的问诊订单:订单已支付"; return $result; } // 检测订单删除状态 if ($order_inquiry['is_delete'] == 1) { // 删除状态(0:否 1:是) $result['status'] = 2; $result['message'] = "取消未支付的问诊订单:订单已被删除"; return $result; } // 取消问诊订单 $data = array(); $data['inquiry_status'] = 7; $data['inquiry_pay_status'] = 5; $data['cancel_time'] = date("Y-m-d H:i:s", time()); $data['cancel_reason'] = $cancel_reason; // 取消订单原因(1:医生未接诊 2:主动取消 3:无可分配医生 4:客服取消 5:支付超时) $data['cancel_remarks'] = $cancel_remarks; // 取消订单备注 $data['updated_at'] = date("Y-m-d H:i:s", time()); $params = array(); $params['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; OrderInquiry::edit($params, $data); // 处理订单优惠卷 if (!empty($order_inquiry['coupon_amount_total']) && $order_inquiry['coupon_amount_total'] > 0) { // 获取用户优惠卷信息 $params = array(); $params['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $order_inquiry_coupon = OrderInquiryCoupon::getOne($params); if (!empty($order_inquiry_coupon)) { // 恢复优惠卷 $data = array(); $data['user_coupon_status'] = 0; $data['coupon_use_date'] = date('Y-m-d H:i:s', time()); $params = array(); $params['user_coupon_id'] = $order_inquiry_coupon['user_coupon_id']; UserCoupon::edit($params, $data); // 发送站内消息-优惠卷退还 $MessagePush = new MessagePush($order_inquiry['user_id'],$order_inquiry['order_inquiry_id']); $MessagePush->patientRefundCoupon(); } } return $result; } /** * 检测当前医生是否和患者存在未完成问诊订单 * @param string $patient_id * @param string $doctor_id * @return array */ public function checkPatientDoctorProgressInquiry(string $patient_id, string $doctor_id): array { $params = array(); if (!empty($patient_id)) { $params[] = ['patient_id', '=', $patient_id]; } if (!empty($family_id)) { $params[] = ['family_id', '=', $family_id]; } $params = array(); $params[] = ['patient_id', '=', $patient_id]; $params[] = ['doctor_id', '=', $doctor_id]; $inquiry_status_params = [1, 3, 4];// 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) $order_inquiry = OrderInquiry::getInquiryStatusOne($params, $inquiry_status_params); if (empty($order_inquiry)) { return []; } return $order_inquiry->toArray(); } /** * 检测问诊订单执行退款次数 * @param string $order_inquiry_id * @return bool * @throws ContainerExceptionInterface * @throws NotFoundExceptionInterface */ public function checkInquiryRefundCount(string $order_inquiry_id): bool { try { $redis = $this->container->get(Redis::class); $redis_key = "inquiryRefund" . $order_inquiry_id; $redis_value = $redis->get($redis_key); if(empty($redis_value)){ $redis->set($redis_key, 1,60 * 60 * 24 * 5); return true; } // 问诊订单执行退款次数过多 if ($redis_value > 3) { // 加入短信队列,通知管理员 return false; } $redis->incr($redis_key); } catch (\Exception $e) { throw new BusinessException("检测问诊订单执行退款次数失败:" . $e->getMessage()); } return true; } }