checkAccountStatus($user['user_id']); if (!$res) { // 创建单个账号 $account->createAccount($user_id, $user['user_name'], $avatar); } // 检测用户资料 $profile = new Profile(); $result = $profile->getOneAccountPortraitList($user['user_id']); if (!empty($result)) { $arg = array(); // 头像 if (in_array('Tag_Profile_IM_Image', $result)) { $arg['Tag_Profile_IM_Image'] = $avatar; } // 性别 if (in_array('Tag_Profile_IM_Gender', $result)) { $arg['Tag_Profile_IM_Gender'] = sexToImSex($user['sex']); } if ($user['user_type'] == 2) { $params = array(); $params['user_id'] = $user['user_id']; $user_doctor = UserDoctor::getOne($params); if (empty($user_doctor)) { throw new BusinessException("医生数据错误"); } // 获取订单医生医院 $params = array(); $params['hospital_id'] = $user_doctor['hospital_id']; $hospital = Hospital::getOne($params); if (empty($hospital)) { throw new BusinessException("医生医院数据错误"); } // 医院 if (in_array('Tag_Profile_Custom_Hname', $result)) { $arg['Tag_Profile_Custom_Hname'] = $hospital['hospital_name']; } // 职称 if (in_array('Tag_Profile_Custom_Title', $result)) { $arg['Tag_Profile_Custom_Title'] = $user_doctor['doctor_title'] ?? DoctorTitleCode::getMessage($user_doctor['doctor_title']); } } if (!empty($arg)) { $profile->setProfile($user['user_id'], $arg); } } return true; } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } } /** * 设置用户资料 * @param string $user_id * @return bool * @throws GuzzleException */ public function setUserProfile(string $user_id): bool { try { $params = array(); $params['user_id'] = $user_id; $user = User::getOne($params); if (empty($user)) { throw new BusinessException("用户数据错误"); } $avatar = addAliyunOssWebsite($user['avatar']); // 检测用户资料 $profile = new Profile(); $result = $profile->getOneAccountPortraitList($user['user_id']); if (!empty($result)) { $arg = array(); // 头像 if (in_array('Tag_Profile_IM_Image', $result)) { $arg['Tag_Profile_IM_Image'] = $avatar; } // 性别 if (in_array('Tag_Profile_IM_Gender', $result)) { $arg['Tag_Profile_IM_Gender'] = sexToImSex($user['sex']); } if ($user['user_type'] == 2) { $params = array(); $params['user_id'] = $user['user_id']; $user_doctor = UserDoctor::getOne($params); if (empty($user_doctor)) { throw new BusinessException("医生数据错误"); } // 获取订单医生医院 $params = array(); $params['hospital_id'] = $user_doctor['hospital_id']; $hospital = Hospital::getOne($params); if (empty($hospital)) { throw new BusinessException("医生医院数据错误"); } // 医院 if (in_array('Tag_Profile_Custom_Hname', $result)) { $arg['Tag_Profile_Custom_Hname'] = $hospital['hospital_name']; } // 职称 if (in_array('Tag_Profile_Custom_Title', $result)) { $arg['Tag_Profile_Custom_Title'] = $user_doctor['doctor_title'] ?? DoctorTitleCode::getMessage($user_doctor['doctor_title']); } } if (!empty($arg)) { $profile->setProfile($user['user_id'], $arg); } } return true; } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } } /** * 验证回调签名 * @param string $request_time 签名时间戳 * @param string $sign 签名 * @return bool */ public function validateSign(string $request_time, string $sign): bool { $token = config('im.token'); if (empty($token)) { throw new BusinessException("Im Token Config Error"); } $sys_sign = hash("sha256", $token . $request_time); if ($sign != $sys_sign) { return false; } return true; } /** * 添加最近联系人会话记录缓存 * @param string $doctor_id 医生id * @param string $inquiry_type 订单类型(自定义字段 1:专家问诊 2:快速问诊 3:公益问诊 4:问诊购药) * @param string $patient_user_id 患者用户id * @param array $content 内容 * @return void * @throws ContainerExceptionInterface * @throws NotFoundExceptionInterface */ public function addRecentContactRecordCache(string $doctor_id, string $inquiry_type, string $patient_user_id, array $content): void { $redis_key = "recentContact" . $doctor_id . $inquiry_type; $hash_key = $patient_user_id; $redis = $this->container->get(Redis::class); $redis->hSet($redis_key, $hash_key, json_encode($content, JSON_UNESCAPED_UNICODE)); } /** * 发送消息 * @param string $from_user_id 发送者id * @param string $to_user_id 接受者id * @param array $message_content 内容 对应 MsgBody.MsgContent * @param string $message_type 消息类型 具体查看(https://cloud.tencent.com/document/product/269/2720) * @param array $cloud_custom_data 自定义字段 * @return void */ public function sendMessage(string $from_user_id, string $to_user_id, array $message_content, string $message_type, array $cloud_custom_data): void { try { if (!empty($from_user_id)) { // 检测并创建发送者资料 $this->setUserProfile($from_user_id); } // 检测并创建接收者资料 $this->setUserProfile($to_user_id); $message = new Message(); $arg = array(); if (!empty($from_user_id)) { $arg['From_Account'] = $from_user_id; // 发送方user_id 如系统发送,无需填写 } $arg['To_Account'] = $to_user_id; // 接收方user_id $arg['ForbidCallbackControl'] = ['ForbidBeforeSendMsgCallback', "ForbidAfterSendMsgCallback"]; $arg['SendMsgControl'] = ['NoUnread']; $arg['MsgBody'] = [ [ "MsgType" => $message_type, "MsgContent" => $message_content, ] ]; $arg['CloudCustomData'] = ""; if (!empty($cloud_custom_data)) { $arg['CloudCustomData'] = json_encode($cloud_custom_data, JSON_UNESCAPED_UNICODE); } // 该条消息是否需要已读回执,0为不需要,1为需要,默认为0 $arg['IsNeedReadReceipt'] = 1; $message->sendMessage($arg); } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } catch (GuzzleException $e) { throw new BusinessException($e->getMessage()); } } /** * 问诊已结束 * @param array|object $order_inquiry 问诊订单数据 * @param string $doctor_user_id 医生用户id * @param string $patient_user_id 患者用户id * @return void */ public function inquiryEnd(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void { try { // 发送消息 $cloud_custom_data = array(); $cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $cloud_custom_data['is_system'] = 1; $cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type']; $cloud_custom_data['message_rounds'] = 0; $cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name']; $cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex']; $cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age']; // 消息内容 - 患者-医生 $message_content_data = array(); $message_content_data['message_type'] = 8; $message_content_data['title'] = "--问诊已结束--"; $message_content_data['desc'] = "线上咨询不能代替问诊,医生的回复仅为建议。"; $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($patient_user_id, $doctor_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); // 消息内容 医生-患者 $message_content_data = array(); $message_content_data['message_type'] = 1; $message_content_data['title'] = "--问诊已结束--"; $message_content_data['desc'] = "线上咨询不能代替问诊,医生的回复仅为建议。"; $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } } /** * 等待医生接诊 * @param array|object $order_inquiry 问诊订单数据 * @param string $doctor_user_id 医生用户id * @param string $patient_user_id 患者用户id * @return void */ public function waitDoctorInquiry(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void { try { // 发送消息 $cloud_custom_data = array(); $cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $cloud_custom_data['is_system'] = 1; $cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type']; $cloud_custom_data['message_rounds'] = 0; $cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name']; $cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex']; $cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age']; // 消息内容 - 患者-医生 $message_content_data = array(); $message_content_data['message_type'] = 8; $message_content_data['title'] = "--等待医生接诊--"; if ($order_inquiry['inquiry_type'] == 1) { $message_content_data['desc'] = "温馨提示:当前服务为专家问诊,可以在24小时内和医生沟通20个回合。医生均为一线工作,还请耐心等待,医生接诊会第一时间短信通知您。"; } elseif ($order_inquiry['inquiry_type'] == 2) { $message_content_data['desc'] = "温馨提示:您可继续补充问诊内容,便于更快确认病情,医生均在临床一线工作,还请耐心等待,医生接诊会第一时间短信通知您。"; } elseif ($order_inquiry['inquiry_type'] == 3) { $message_content_data['desc'] = "温馨提示:当前服务为公益问诊,可以在24小时内和医生沟通10个回合。医生均为一线工作,还请耐心等待,医生接诊会第一时间短信通知您。"; } else { $message_content_data['desc'] = "温馨提示:当前服务为公益问诊,可以在24小时内和医生沟通10个回合。医生均为一线工作,还请耐心等待,医生接诊会第一时间短信通知您。"; } $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($patient_user_id, $doctor_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); // 消息内容 医生-患者 $message_content_data = array(); $message_content_data['message_type'] = 1; $message_content_data['title'] = "--等待医生接诊--"; if ($order_inquiry['inquiry_type'] == 1) { $message_content_data['desc'] = "温馨提示:当前服务为专家问诊,可以在24小时内和医生沟通20个回合。医生均为一线工作,还请耐心等待,医生接诊会第一时间短信通知您。"; } elseif ($order_inquiry['inquiry_type'] == 2) { $message_content_data['desc'] = "温馨提示:您可继续补充问诊内容,便于更快确认病情,医生均在临床一线工作,还请耐心等待,医生接诊会第一时间短信通知您。"; } elseif ($order_inquiry['inquiry_type'] == 3) { $message_content_data['desc'] = "温馨提示:当前服务为公益问诊,可以在24小时内和医生沟通10个回合。医生均为一线工作,还请耐心等待,医生接诊会第一时间短信通知您。"; } else { $message_content_data['desc'] = "温馨提示:当前服务为公益问诊,可以在24小时内和医生沟通10个回合。医生均为一线工作,还请耐心等待,医生接诊会第一时间短信通知您。"; } $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } } /** * 医生接诊 * @param array|object $order_inquiry 问诊订单数据 * @param string $doctor_user_id 医生用户id * @param string $patient_user_id 患者用户id * @return void */ public function doctorInquiry(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void { try { // 发送消息 $cloud_custom_data = array(); $cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $cloud_custom_data['is_system'] = 1; $cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type']; $cloud_custom_data['message_rounds'] = 0; $cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name']; $cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex']; $cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age']; // 消息内容 - 患者-医生 $message_content_data = array(); $message_content_data['message_type'] = 8; if ($order_inquiry['inquiry_type'] == 1) { $message_content_data['title'] = "--问诊已开始,本次问诊可持续24小时--"; $message_content_data['desc'] = "医生已接诊,您可继续补充问诊内容,如目前症状、患病时长、检查及用药情况、需要的帮助等,线上咨询不能代表面诊,医生的回复仅为建议。"; } elseif ($order_inquiry['inquiry_type'] == 2) { $message_content_data['title'] = "--问诊已开始,本次问诊可持续60分钟--"; $message_content_data['desc'] = "医生已接诊,您可继续补充问诊内容,如目前症状、患病时长、检查及用药情况、需要的帮助等,线上咨询不能代表面诊,医生的回复仅为建议。"; } elseif ($order_inquiry['inquiry_type'] == 3) { $message_content_data['title'] = "--问诊已开始,本次问诊可持续24小时--"; $message_content_data['desc'] = "医生已接诊,您可一次描述需要问诊的内容,以免浪费问诊次数,如目前症状、患病时长、检查及用药情况、需要的帮助等,线上咨询不能代表面诊,医生的回复仅为建议。"; } elseif ($order_inquiry['inquiry_type'] == 4) { $message_content_data['title'] = "--问诊已开始,本次问诊可持续30分钟--"; $message_content_data['desc'] = "医生已接诊,您可继续补充问诊内容,如目前症状、患病时长、检查及用药情况、需要的帮助等,线上咨询不能代表面诊,医生的回复仅为建议。"; } $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($patient_user_id, $doctor_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); // 消息内容 医生-患者 $message_content_data = array(); $message_content_data['message_type'] = 1; if ($order_inquiry['inquiry_type'] == 1) { $message_content_data['title'] = "--问诊已开始,本次问诊可持续24小时--"; $message_content_data['desc'] = "医生已接诊,您可继续补充问诊内容,如目前症状、患病时长、检查及用药情况、需要的帮助等,线上咨询不能代表面诊,医生的回复仅为建议。"; } elseif ($order_inquiry['inquiry_type'] == 2) { $message_content_data['title'] = "--问诊已开始,本次问诊可持续60分钟--"; $message_content_data['desc'] = "医生已接诊,您可继续补充问诊内容,如目前症状、患病时长、检查及用药情况、需要的帮助等,线上咨询不能代表面诊,医生的回复仅为建议。"; } elseif ($order_inquiry['inquiry_type'] == 3) { $message_content_data['title'] = "--问诊已开始,本次问诊可持续24小时--"; $message_content_data['desc'] = "医生已接诊,您可一次描述需要问诊的内容,以免浪费问诊次数,如目前症状、患病时长、检查及用药情况、需要的帮助等,线上咨询不能代表面诊,医生的回复仅为建议。"; } elseif ($order_inquiry['inquiry_type'] == 4) { $message_content_data['title'] = "--问诊已开始,本次问诊可持续30分钟--"; $message_content_data['desc'] = "医生已接诊,您可继续补充问诊内容,如目前症状、患病时长、检查及用药情况、需要的帮助等,线上咨询不能代表面诊,医生的回复仅为建议。"; } $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } } /** * 医生超时未接诊 * @param array|object $order_inquiry * @param string $doctor_user_id * @param string $patient_user_id * @return void */ public function doctorUnInquiry(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void { try { // 发送消息 $cloud_custom_data = array(); $cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $cloud_custom_data['is_system'] = 1; $cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type']; $cloud_custom_data['message_rounds'] = 0; $cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name']; $cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex']; $cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age']; // 消息内容 - 患者-医生 $message_content_data = array(); $message_content_data['message_type'] = 8; $message_content_data['title'] = "--医生未接诊--"; $message_content_data['desc'] = "医生因工作繁忙,未能接诊和您沟通希望见谅。平台在24小时内进行退款,钱会退回至原账户中。"; $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($patient_user_id, $doctor_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); // 消息内容 医生-患者 $message_content_data = array(); $message_content_data['message_type'] = 1; $message_content_data['title'] = "--医生未接诊--"; $message_content_data['desc'] = "医生因工作繁忙,未能接诊和您沟通希望见谅。平台在24小时内进行退款,钱会退回至原账户中。"; $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } } /** * 处方已开具 * @param array|object $order_inquiry * @param string $doctor_user_id * @param string $patient_user_id * @param string $product_name * @param string $order_prescription_id * @param string $message_type 6/7 * @return void */ public function prescriptionIssued(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id, string $product_name, string $order_prescription_id, string $message_type): void { try { // 发送消息 $cloud_custom_data = array(); $cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $cloud_custom_data['is_system'] = 1; $cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type']; $cloud_custom_data['message_rounds'] = 0; $cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name']; $cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex']; $cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age']; // 消息内容 $message_content_data = array(); $message_content_data['message_type'] = $message_type; $message_content_data['title'] = "处方已开具"; $message_content_data['desc'] = ""; $message_content_data['data']['order_inquiry_id'] = (string)$order_inquiry['order_inquiry_id']; $message_content_data['data']['order_prescription_id'] = $order_prescription_id; $message_content_data['data']['product_name'] = $product_name ?? "药品"; $message_content_data['data']['pharmacist_verify_time'] = date('Y-m-d H:i:s', time());; $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } } /** * 问诊退款 * @param array|object $order_inquiry 问诊订单数据 * @param string $doctor_user_id 医生用户id * @param string $patient_user_id 患者用户id * @return void */ public function inquiryRefund(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void { try { // 发送消息 $cloud_custom_data = array(); $cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $cloud_custom_data['is_system'] = 1; $cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type']; $cloud_custom_data['message_rounds'] = 0; $cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name']; $cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex']; $cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age']; // 消息内容 - 患者-医生 $message_content_data = array(); $message_content_data['message_type'] = 8; $message_content_data['title'] = "--问诊退款--"; $message_content_data['desc'] = "平台已自动发起退款,请注意查看账户信息。"; $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($patient_user_id, $doctor_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); // 消息内容 医生-患者 $message_content_data = array(); $message_content_data['message_type'] = 1; $message_content_data['title'] = "--问诊退款--"; $message_content_data['desc'] = "平台已自动发起退款,请注意查看账户信息。"; $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); } catch (\Exception $e) { throw new BusinessException($e->getMessage()); } } /** * 问诊结束评价通知 * @param array|object $order_inquiry * @param string $doctor_user_id * @param string $patient_user_id * @return void */ public function inquiryEndEvaluation(array|object $order_inquiry, string $doctor_user_id, string $patient_user_id): void { // 发送消息 $cloud_custom_data = array(); $cloud_custom_data['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $cloud_custom_data['is_system'] = 1; $cloud_custom_data['inquiry_type'] = $order_inquiry['inquiry_type']; $cloud_custom_data['message_rounds'] = 0; $cloud_custom_data['patient_family_data']['patient_name'] = $order_inquiry['patient_name']; $cloud_custom_data['patient_family_data']['patient_sex'] = $order_inquiry['patient_sex']; $cloud_custom_data['patient_family_data']['patient_age'] = $order_inquiry['patient_age']; // 消息内容 - 患者-医生 $message_content_data = array(); $message_content_data['message_type'] = 2; // 订单结束评价弹出 $message_content_data['title'] = "评价"; $message_content_data['desc'] = ""; $message_content_data['data']['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; $message_content = [ 'Data' => json_encode($message_content_data, JSON_UNESCAPED_UNICODE), ]; $this->sendMessage($doctor_user_id, $patient_user_id, $message_content, "TIMCustomElem", $cloud_custom_data); } }