error("开始执行 取消未接诊问诊订单 队列:" . json_encode($data, JSON_UNESCAPED_UNICODE)); Db::beginTransaction(); try { // 获取问诊订单数据 $params = array(); $params['order_inquiry_id'] = $data['order_inquiry_id']; $order_inquiry = OrderInquiry::getOne($params); if (empty($order_inquiry)){ Db::rollBack(); Log::getInstance()->error("取消未接诊问诊订单失败:未找到对应问诊订单" ); return Result::ACK; } // 检测订单状态 if ($order_inquiry['inquiry_status'] == 7) { // 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) Db::rollBack(); Log::getInstance()->error("取消未接诊问诊订单失败:订单已取消" ); return Result::ACK; } if ($order_inquiry['inquiry_status'] == 4) { // 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) Db::rollBack(); Log::getInstance()->error("取消未接诊问诊订单失败:订单已接诊" ); return Result::ACK; } if ($order_inquiry['inquiry_status'] != 3) { // 问诊订单状态(1:待支付 2:待分配 3:待接诊 4:已接诊 5:已完成 6:已结束 7:已取消) Db::rollBack(); Log::getInstance()->error("取消未接诊问诊订单失败:订单状态非待接诊" ); return Result::DROP; } if (!in_array($order_inquiry['inquiry_refund_status'], [0, 4, 5])) { // 问诊订单退款状态(0:无退款 1:申请退款 2:退款中 3:退款成功 4:拒绝退款 5:退款关闭) Db::rollBack(); Log::getInstance()->error("取消未接诊问诊订单失败:订单正在退款中" ); return Result::DROP; } // 取消问诊订单 $save_data = array(); $save_data['inquiry_status'] = 7; $save_data['cancel_time'] = date("Y-m-d H:i:s", time()); $save_data['cancel_reason'] = 1; // 取消订单原因(1:医生未接诊 2:主动取消 3:无可分配医生 4:客服取消 5:支付超时) $save_data['cancel_remarks'] = "医生未接诊"; // 取消订单备注 $save_data['updated_at'] = date("Y-m-d H:i:s", time()); $params = array(); $params['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; OrderInquiry::edit($params, $save_data); // 订单退款 if ($order_inquiry['inquiry_pay_status'] == 2) { // 检测问诊订单执行退款次数 $InquiryService = new InquiryService(); $res = $InquiryService->checkInquiryRefundCount($order_inquiry['order_inquiry_id']); if (!$res){ Db::rollBack(); Log::getInstance()->error("取消未接诊问诊订单失败:超出最大退款次数"); return Result::ACK; } $InquiryService->inquiryRefund($order_inquiry['order_inquiry_id'], "医生未接诊"); } Db::commit(); } catch (\Exception $e) { Db::rollBack(); Log::getInstance()->error("取消未接诊问诊订单失败:" . $e->getMessage()); return Result::REQUEUE; } Log::getInstance()->info("取消未接诊问诊订单成功"); Log::getInstance()->info("取消未接诊问诊订单成功,发送IM消息"); try { // 获取订单医生数据 $params = array(); $params['doctor_id'] = $order_inquiry['doctor_id']; $user_doctor = UserDoctor::getOne($params); if (empty($user_doctor)) { Log::getInstance()->info("取消未接诊问诊订单成功,发送IM消息失败:医生数据错误"); } // 发送IM消息-医生未接诊 $imService = new ImService(); $imService->doctorUnInquiry($order_inquiry,$user_doctor['user_id'],$order_inquiry['user_id']); // 发送IM消息-问诊退款 $imService->inquiryRefund($order_inquiry,$user_doctor['user_id'],$order_inquiry['user_id']); // 发送站内、订阅消息-医生未接诊 $MessagePush = new MessagePush($order_inquiry['user_id'],$order_inquiry['order_inquiry_id']); $MessagePush->patientNoInquiry(); Log::getInstance()->info("取消未接诊问诊订单成功,发送消息成功"); } catch (\Exception $e) { // 验证失败 Log::getInstance()->error("取消未接诊问诊订单成功,发送消息失败:" . $e->getMessage()); } return Result::ACK; } }