diff --git a/app/Amqp/Consumer/SendSmsMessageConsumer.php b/app/Amqp/Consumer/SendSmsMessageConsumer.php
index 99bb2b2..1219cda 100644
--- a/app/Amqp/Consumer/SendSmsMessageConsumer.php
+++ b/app/Amqp/Consumer/SendSmsMessageConsumer.php
@@ -199,6 +199,12 @@ class SendSmsMessageConsumer extends ConsumerMessage
                     return false;
                 }
                 break;
+            case 'SMS_463525093':
+                // 客服-通知客服
+                if (!isset($template_param['code'])) {
+                    return false;
+                }
+                break;
             default:
                 // 非法模版
                 return false;
diff --git a/app/Command/ReportPreProductOrderCommand.php b/app/Command/ReportPreProductOrderCommand.php
index 9c3e277..6c23d29 100644
--- a/app/Command/ReportPreProductOrderCommand.php
+++ b/app/Command/ReportPreProductOrderCommand.php
@@ -7,6 +7,8 @@ namespace App\Command;
 use App\Exception\BusinessException;
 use App\Model\OrderPrescription;
 use App\Model\OrderProduct;
+use App\Model\OrderSystem;
+use App\Model\UserDoctor;
 use App\Model\UserPatient;
 use App\Services\MessagePush;
 use App\Services\OrderPrescriptionService;
@@ -92,6 +94,19 @@ class ReportPreProductOrderCommand extends HyperfCommand
 //                    $OrderProductService->OrderProductRefund($item['order_product_id'],"药品订单退款");
 
                     Db::commit();
+
+                    // 获取系统配置
+                    $params = array();
+                    $params['system_permission'] = "reportPreNotice";
+                    $order_system = OrderSystem::getOne($params);
+                    if (!empty($order_system)){
+                        if ($order_system['is_sms'] == 1 && !empty($order_system['sms_mobile'])){
+                            // 客服-通知客服药品订单上报处方平台失败
+                            $MessagePush = new MessagePush();
+                            $MessagePush->noticeReport($order_product['order_product_no'],$order_system['sms_mobile']);
+                        }
+                    }
+
                     continue;
                 }
             }catch(\Exception $e){
diff --git a/app/Model/OrderSystem.php b/app/Model/OrderSystem.php
new file mode 100644
index 0000000..d5d7e3c
--- /dev/null
+++ b/app/Model/OrderSystem.php
@@ -0,0 +1,82 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Model;
+
+
+
+use Hyperf\Database\Model\Collection;
+use Hyperf\Snowflake\Concern\Snowflake;
+
+/**
+ * @property int $system_id 主键id
+ * @property string $system_name 配置名称
+ * @property string $system_remarks 配置备注
+ * @property int $system_status 配置状态(1:开启 2:关闭)
+ * @property string $system_permission 事件标识
+ * @property int $is_sms 是否需要短信通知（0:否 1:是）
+ * @property string $sms_mobile 短信通知手机号
+ * @property \Carbon\Carbon $created_at 创建时间
+ * @property \Carbon\Carbon $updated_at 修改时间
+ */
+class OrderSystem extends Model
+{
+    use Snowflake;
+
+    /**
+     * The table associated with the model.
+     */
+    protected ?string $table = 'order_system';
+
+    /**
+     * The attributes that are mass assignable.
+     */
+    protected array $fillable = ['system_id', 'system_name', 'system_remarks', 'system_status', 'system_permission', 'is_sms', 'sms_mobile', 'created_at', 'updated_at'];
+
+    protected string $primaryKey = "family_id";
+
+    /**
+     * 获取数据-单
+     * @param array $params
+     * @param array $fields
+     * @return object|null
+     */
+    public static function getOne(array $params, array $fields = ['*']): object|null
+    {
+        return self::where($params)->first($fields);
+    }
+
+    /**
+     * 获取数据-多
+     * @param array $params
+     * @param array $fields
+     * @return Collection|array
+     */
+    public static function getList(array $params = [], array $fields = ['*']): Collection|array
+    {
+        return self::where($params)->get($fields);
+    }
+
+    /**
+     * 新增数据
+     * @param array $data
+     * @return \Hyperf\Database\Model\Model|OrderSystem
+     */
+    public static function addOrderSystem(array $data = []): \Hyperf\Database\Model\Model|OrderSystem
+    {
+        return self::create($data);
+    }
+
+    /**
+     * 修改
+     * @param array $params
+     * @param array $data
+     * @return int
+     */
+    public static function edit(array $params = [], array $data = []): int
+    {
+        return self::where($params)->update($data);
+    }
+
+}
diff --git a/app/Services/MessagePush.php b/app/Services/MessagePush.php
index 3982160..48066c9 100644
--- a/app/Services/MessagePush.php
+++ b/app/Services/MessagePush.php
@@ -2270,8 +2270,6 @@ class MessagePush extends BaseService
      * 订阅发送失败发送短信
      * @param string $order_detection_id
      * @return void
-     * @throws ContainerExceptionInterface
-     * @throws NotFoundExceptionInterface
      */
     public function patientDetectionResultNotice(string $order_detection_id): void
     {
@@ -2389,4 +2387,33 @@ class MessagePush extends BaseService
             throw new BusinessException("加入推送队列失败" . json_encode($data, JSON_UNESCAPED_UNICODE));
         }
     }
+
+    /**
+     * 客服-通知客服
+     * 短信
+     * @param string $order_no
+     * @param string $mobile
+     * @return void
+     * @throws ContainerExceptionInterface
+     * @throws NotFoundExceptionInterface
+     */
+    public function noticeReport(string $order_no,string $mobile): void
+    {
+        // 获取系统接诊配置
+        $data = array();
+        $data['template_code'] = "SMS_463525093";
+        $data['scene_desc'] = "通知客服";
+        $data['phone'] = $mobile;
+
+        $template_param = array();
+        $template_param['code'] = $order_no;
+        $data['template_param'] = $template_param;
+
+        $message = new SendSmsMessageProducer($data);
+        $producer = ApplicationContext::getContainer()->get(Producer::class);
+        $result = $producer->produce($message);
+        if (!$result) {
+            throw new BusinessException("加入推送队列失败" . json_encode($data, JSON_UNESCAPED_UNICODE));
+        }
+    }
 }
\ No newline at end of file