From 429520d967bb669505216806e97eb8c0f23523b4 Mon Sep 17 00:00:00 2001 From: wucongxing <815046773@qq.com> Date: Tue, 25 Apr 2023 13:47:25 +0800 Subject: [PATCH] =?UTF-8?q?=E4=BF=AE=E6=94=B9=E6=B6=88=E6=81=AF=E6=8E=A8?= =?UTF-8?q?=E9=80=81?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- app/Controller/CallBackController.php | 22 ++- app/Services/MessagePush.php | 224 ++++++++++++++++++-------- 2 files changed, 164 insertions(+), 82 deletions(-) diff --git a/app/Controller/CallBackController.php b/app/Controller/CallBackController.php index ac8d5df..33c5606 100644 --- a/app/Controller/CallBackController.php +++ b/app/Controller/CallBackController.php @@ -310,20 +310,18 @@ class CallBackController extends AbstractController $MessagePush = new MessagePush($order_inquiry['user_id'], $order_inquiry['order_inquiry_id']); // 取消订单原因（1:医生未接诊 2:主动取消 3:无可分配医生 4:客服取消 5:支付超时） - if ($order_inquiry['cancel_reason'] == 1) { - $MessagePush->refundInquirySuccess(1); - - } elseif ($order_inquiry['cancel_reason'] == 2) { - $MessagePush->refundInquirySuccess(3); - - } elseif ($order_inquiry['cancel_reason'] == 3) { - $MessagePush->refundInquirySuccess(2); - } + $MessagePush->refundInquirySuccess($order_inquiry['cancel_reason']); if (!empty($order_inquiry['coupon_amount_total']) && $order_inquiry['coupon_amount_total'] > 0) { - // 发送站内消息-优惠卷退还 - $MessagePush = new MessagePush($order_inquiry['user_id'], $order_inquiry['order_inquiry_id']); - $MessagePush->patientRefundCoupon(); + // 获取用户优惠卷信息 + $params = array(); + $params['order_inquiry_id'] = $order_inquiry['order_inquiry_id']; + $order_inquiry_coupon = OrderInquiryCoupon::getOne($params); + if (!empty($order_inquiry_coupon)){ + // 发送站内消息-优惠卷退还 + $MessagePush = new MessagePush($order_inquiry['user_id'], $order_inquiry['order_inquiry_id']); + $MessagePush->patientRefundCoupon($order_inquiry_coupon['coupon_name']); + } } } catch (\Exception $e) { // 验证失败 diff --git a/app/Services/MessagePush.php b/app/Services/MessagePush.php index 4647727..31c3f1e 100644 --- a/app/Services/MessagePush.php +++ b/app/Services/MessagePush.php @@ -10,6 +10,7 @@ use App\Exception\BusinessException; use App\Model\DoctorWithdrawal; use App\Model\OrderInquiry; use App\Model\OrderInquiryCase; +use App\Model\OrderInquiryCoupon; use App\Model\OrderPrescription; use App\Model\OrderProduct; use App\Model\OrderProductItem; @@ -200,6 +201,25 @@ class MessagePush extends BaseService return; } + // 获取问诊订单关联病例 + $params = array(); + $params['order_inquiry_id'] = $this->order_inquiry['order_inquiry_id']; + $order_inquiry_case = OrderInquiryCase::getOne($params); + if (empty($order_inquiry_case)){ + Log::getInstance("MessagePush")->error("错误：病例数据为空" ); + return; + } + + // 获取系统接诊配置 + $params = array(); + $params['inquiry_type'] = $this->order_inquiry['inquiry_type']; + $params['inquiry_mode'] = $this->order_inquiry['inquiry_mode']; + $system_inquiry_config = SystemInquiryConfig::getOne($params); + if (empty($system_inquiry_config)) { + Log::getInstance("MessagePush")->error("错误：获取系统接诊配置失败"); + return; + } + // 站内 $data = array(); $data['user_id'] = $this->user['user_id']; @@ -227,16 +247,25 @@ class MessagePush extends BaseService Log::getInstance("MessagePush")->error("错误：加入推送队列失败" . json_encode($data,JSON_UNESCAPED_UNICODE)); } + // 问诊内容-病情主诉 + $disease_desc = $order_inquiry_case['disease_desc']; + if (!empty($disease_desc)){ + $disease_desc = substr($disease_desc,0,15); + if ($disease_desc){ + $disease_desc = $disease_desc . "..."; + } + } + // 订阅 $sub_data = array(); $sub_data['push_user_id'] = $this->user['user_id']; $sub_data['wx_template_id'] = "9v6dZhjg09CttLd3W9nEUV_-eshNc4BYYNy59jglvZE";// 问诊提醒 $sub_data['params']['page'] = "pages/orderDetail/orderDetail?order_inquiry_id={$this->order_inquiry['order_inquiry_id']}"; $sub_data['params']['data'] = [ - "thing1" => "问诊内容",// 问诊内容 - "thing2" => "提醒内容",// 提醒内容 + "thing1" => (string)$disease_desc,// 问诊内容-病情主诉 + "thing2" => "{$user_doctor['user_name']}医生已接诊，请您尽快和医生沟通交流病情",// 提醒内容 "name3" => (string)$user_doctor['user_name'],// 问诊医生 - "thing4" => "提示说明",// 提示说明 + "thing4" => "点击查看问诊订单详情",// 提示说明 ]; $data = array(); @@ -251,15 +280,6 @@ class MessagePush extends BaseService } // 短信 - // 获取系统接诊配置 - $params = array(); - $params['inquiry_type'] = $this->order_inquiry['inquiry_type']; - $params['inquiry_mode'] = $this->order_inquiry['inquiry_mode']; - $system_inquiry_config = SystemInquiryConfig::getOne($params); - if (empty($system_inquiry_config)) { - Log::getInstance("MessagePush")->error("错误：获取系统接诊配置失败"); - } - $duration = $system_inquiry_config['duration']; if ($duration <= 0){ $duration = "不限制"; @@ -279,7 +299,6 @@ class MessagePush extends BaseService $template_param['duration'] = $duration; // 服务时长 $data['template_param'] = $template_param; - $message = new SendSmsMessageProducer($data); $producer = ApplicationContext::getContainer()->get(Producer::class); $result = $producer->produce($message); @@ -310,6 +329,15 @@ class MessagePush extends BaseService return; } + // 获取问诊订单关联病例 + $params = array(); + $params['order_inquiry_id'] = $this->order_inquiry['order_inquiry_id']; + $order_inquiry_case = OrderInquiryCase::getOne($params); + if (empty($order_inquiry_case)){ + Log::getInstance("MessagePush")->error("错误：病例数据为空" ); + return; + } + // 站内 // 服务消息 $inquiry_type_string = inquiryTypeToString($this->order_inquiry['inquiry_type']); @@ -319,8 +347,8 @@ class MessagePush extends BaseService $data['notice_type'] = 3; $data['notice_system_type'] = 1; $data['from_name'] = "肝胆小秘书"; - $data['notice_brief_title'] = "您咨询的【{$inquiry_type_string}】服务已结束，点击查看详情。"; - $data['notice_title'] = "您咨询的【{$inquiry_type_string}】服务已结束，点击查看详情。"; + $data['notice_brief_title'] = "您的【{$inquiry_type_string}】服务已结束，点击查看详情。"; + $data['notice_title'] = "您的【{$inquiry_type_string}】服务已结束，点击查看详情。"; $data['notice_content'] = "您咨询{$user_doctor['user_name']}医生的服务已结束，请对本次问诊服务做出评价。您的评价对医生和其他患者也有很重要的参考价值。您也可以点击医生头像，进入医生主页关注医生。"; $data['link_type'] = 10;// 聊天详情页 @@ -340,16 +368,25 @@ class MessagePush extends BaseService Log::getInstance("MessagePush")->error("错误：加入推送队列失败" . json_encode($data,JSON_UNESCAPED_UNICODE)); } + // 问诊内容 + $disease_desc = $order_inquiry_case['disease_desc']; + if (!empty($disease_desc)){ + $disease_desc = substr($disease_desc,0,15); + if ($disease_desc){ + $disease_desc = $disease_desc . "..."; + } + } + // 订阅 $sub_data = array(); $sub_data['push_user_id'] = $this->user['user_id']; $sub_data['wx_template_id'] = "9v6dZhjg09CttLd3W9nEUV_-eshNc4BYYNy59jglvZE"; // 问诊提醒 $sub_data['params']['page'] = "pages/orderDetail/orderDetail?order_inquiry_id={$this->order_inquiry['order_inquiry_id']}"; $sub_data['params']['data'] = [ - "thing1" => "问诊内容",// 问诊内容 - "thing2" => "提醒内容",// 提醒内容 + "thing1" => (string)$disease_desc,// 问诊内容 + "thing2" => "您咨询{$user_doctor['user_name']}医生的服务已结束，请对本次问诊服务做出评价",// 提醒内容 "name3" => (string)$user_doctor['user_name'],// 问诊医生 - "thing4" => "提示说明",// 提示说明 + "thing4" => "点击查看问诊订单详情",// 提示说明 ]; $data = array(); @@ -520,11 +557,12 @@ class MessagePush extends BaseService /** * 优惠劵退还 * 站内 + * @param string $coupon_name * @return void * @throws ContainerExceptionInterface * @throws NotFoundExceptionInterface */ - public function patientRefundCoupon(): void + public function patientRefundCoupon(string $coupon_name): void { try { $data = array(); @@ -532,8 +570,8 @@ class MessagePush extends BaseService $data['notice_type'] = 3; $data['notice_system_type'] = 2; // 系统消息类型（患者端系统消息存在 1:服务消息 2:福利消息 3:退款消息 4:物流消息） $data['from_name'] = "肝胆小秘书"; - $data['notice_brief_title'] = "您有优惠劵已退还至您的账户，点击查看详情。"; - $data['notice_title'] = "【优惠劵名称】已退还"; + $data['notice_brief_title'] = "优惠劵已退还至您的账户，点击查看详情。"; + $data['notice_title'] = "【{$coupon_name}】已退还"; $data['notice_content'] = "您有优惠劵已退还至您的账户，请点击查看详情！"; $data['link_type'] = 7; @@ -582,12 +620,12 @@ class MessagePush extends BaseService /** * 患者-问诊服务退款成功 * 站内、订阅、短信 - * @param int $type 类型 1：已支付未接诊 2：已支付未成功分配医生 3：已支付未接诊患者取消订单 + * @param int $cancel_reason 取消订单原因（1:医生未接诊 2:主动取消 3:无可分配医生 4:客服取消 5:支付超时） * @return void * @throws ContainerExceptionInterface * @throws NotFoundExceptionInterface */ - public function refundInquirySuccess(int $type): void + public function refundInquirySuccess(int $cancel_reason): void { try { if (!empty($this->order_inquiry['doctor_id'])){ @@ -609,21 +647,26 @@ class MessagePush extends BaseService $data['notice_type'] = 3; $data['notice_system_type'] = 3; $data['from_name'] = "肝胆小秘书"; - if ($type == 1){ + if ($cancel_reason == 1){ // 已支付未接诊 - $data['notice_brief_title'] = "您咨询的【{$inquiry_type_string}】服务，平台 已退款成功，点击查看详情。"; - $data['notice_title'] = "您咨询的【{$inquiry_type_string}】服务，平台 已退款成功"; - $data['notice_content'] = "因医生繁忙未及时接诊，平台会在24小时内给您退款至原账户中，带来的不便敬请谅解。"; - }elseif ($type == 2){ + $data['notice_brief_title'] = "您的【{$inquiry_type_string}】服务，平台已退款成功，点击查看详情"; + if ($this->order_inquiry['inquiry_type'] == 1 || $this->order_inquiry['inquiry_type'] == 3){ + $data['notice_title'] = "您的【{$inquiry_type_string}】服务，平台已退款成功"; + $data['notice_content'] = "因医生繁忙未及时接诊，平台会在24小时内退款至原账户，给您带来的不便敬请谅解。"; + }else{ + $data['notice_title'] = "您的【{$inquiry_type_string}】服务，平台已退款成功"; + $data['notice_content'] = "因当前候诊人较多，您的咨询暂无医生接诊。平台会在24小时内退款至原账户，给您带来的不便敬请谅解。"; + } + }elseif ($cancel_reason == 2){ // 已支付未成功分配医生 - $data['notice_brief_title'] = "您咨询的【{$inquiry_type_string}】服务，平台 已退款成功，点击查看详情。"; - $data['notice_title'] = "您咨询的【{$inquiry_type_string}】服务，平台 已退款成功"; - $data['notice_content'] = "当前服务排队人较多，暂无空闲医生为您接诊，平台会在24小时内给您退款至原账户中，带来的不便敬请谅解。"; - }elseif ($type == 3){ + $data['notice_brief_title'] = "您的【{$inquiry_type_string}】服务已取消"; + $data['notice_title'] = "您的【{$inquiry_type_string}】服务，平台已退款成功"; + $data['notice_content'] = "因当前候诊人较多，您的咨询暂无医生接诊。平台会在24小时内退款至原账户，给您带来的不便敬请谅解。"; + }elseif ($cancel_reason == 3){ // 已支付未接诊患者取消订单 - $data['notice_brief_title'] = "您咨询的【{$inquiry_type_string}】服务，平台 已退款成功，点击查看详情。"; - $data['notice_title'] = "您咨询的【{$inquiry_type_string}】服务，平台 已退款成功"; - $data['notice_content'] = "您已取消成功当前服务，平台会在24小时内给您退还至原账户中，带来的不便敬请谅解。"; + $data['notice_brief_title'] = "您的【{$inquiry_type_string}】服务，平台 已退款成功，点击查看详情。"; + $data['notice_title'] = "您的【{$inquiry_type_string}】服务已取消"; + $data['notice_content'] = "您已成功取消当前服务，平台会在24小时内退款至原账户，感谢您的支持。"; }else{ Log::getInstance("MessagePush")->error("错误：类型错误"); return ; @@ -643,20 +686,6 @@ class MessagePush extends BaseService } // 订阅 - if ($type == 1){ - // 已支付未接诊 - $thing4 = "医生未接诊"; - }elseif ($type == 2){ - // 已支付未成功分配医生 - $thing4 = "未分配到合适的医生"; - }elseif ($type == 3){ - // 已支付未接诊患者取消订单 - $thing4 = "用户主动取消"; - }else{ - Log::getInstance("MessagePush")->error("错误：类型错误"); - return ; - } - $sub_data = array(); $sub_data['push_user_id'] = $this->user['user_id']; $sub_data['wx_template_id'] = "UOMww1S30Oq7rErJrqO8wN6lNEVKRo2fgcXnb0tBwHI"; //问诊异常通知 @@ -665,7 +694,7 @@ class MessagePush extends BaseService "character_string1" => $this->order_inquiry['inquiry_no'],// 订单ID "name2" => (string)$user_doctor['user_name'] ?? "无",// 问诊医生 "date3" => $this->order_inquiry['created_at'],// 问诊时间 - "thing4" => $thing4,// 取消原因 + "thing4" => inquiryCancelReasonToPushString($cancel_reason),// 取消原因 "thing5" => "已进行退款处理，请注意查看账户信息。",// 提示说明 ]; @@ -724,6 +753,8 @@ class MessagePush extends BaseService return ; } + $order_product = $order_product->toArray(); + // 获取药品订单商品数据 $params = array(); $params['order_product_id'] = $order_product_id; @@ -747,7 +778,14 @@ class MessagePush extends BaseService $product_name_array[] = $product['common_name']; } - $product_name = implode('、',$product_name_array); + $product_name = ""; + if (!empty($product_name_array)){ + if (count($product_name_array) > 1){ + $product_name = implode('、',$product_name_array); + }else{ + $product_name = $product_name_array[0]; + } + } // 站内 $data = array(); @@ -757,7 +795,7 @@ class MessagePush extends BaseService $data['from_name'] = "肝胆小秘书"; $data['notice_brief_title'] = "您购买的【{$product_name}】药品，平台已退款成功，点击查看详情"; $data['notice_title'] = "您购买的【{$product_name}】药品，平台已退款成功"; - $data['notice_content'] = "因平台特殊情况发生，导致您的药品无法邮寄。平台已进行退款处理，并退款成功，带来的不便敬请谅解。"; + $data['notice_content'] = "受特别因素影响，您的药品无法正常配送。平台已退款至原账户，给您带来的不便敬请谅解。"; $data['link_type'] = 8;// 药品订单详情页 @@ -778,13 +816,13 @@ class MessagePush extends BaseService $sub_data['wx_template_id'] = "gQO5vhPQfdnvXtK0XnGns1XqNhQpOrXTjdl-5HWWMUw";//药品订单取消通知 $sub_data['params']['page'] = "pages/medinceOrderDetail/medinceOrderDetail?order_product_id={$order_product_id}"; $sub_data['params']['data'] = [ - "character_string3" => $order_product['order_product_no'],// 订单号 + "character_string3" => (string)$order_product['order_product_no'],// 订单号 "time5" => $order_product['cancel_time'],// 取消时间 "amount4" => $order_product['payment_amount_total'],// 退款金额 - "thing1" => productCancelReasonToString($order_product['cancel_reason']),// 取消原因 + "thing1" => "受特别因素影响，您的药品无法正常配送",// 取消原因 "thing6" => "点击详情查看",// 温馨提示 @@ -863,6 +901,8 @@ class MessagePush extends BaseService return ; } + $order_product = $order_product->toArray(); + // 获取药品订单商品数据 $params = array(); $params['order_product_id'] = $order_product_id; @@ -886,7 +926,14 @@ class MessagePush extends BaseService $product_name_array[] = $product['common_name']; } - $product_name = implode('、',$product_name_array); + $product_name = ""; + if (!empty($product_name_array)){ + if (count($product_name_array) > 1){ + $product_name = implode('、',$product_name_array); + }else{ + $product_name = $product_name_array[0]; + } + } // 订阅 $sub_data = array(); @@ -894,7 +941,7 @@ class MessagePush extends BaseService $sub_data['wx_template_id'] = "YFdVxDclV1ZjhS7E4Cs0zFdshTRizERpwYdZizj_UWo"; // 药品发货通知 $sub_data['params']['page'] = "pages/orderDetail/orderDetail?order_inquiry_id={$this->order_inquiry['order_inquiry_id']}"; $sub_data['params']['data'] = [ - "character_string9" => $order_product['order_product_no'],// 快递单号 + "character_string9" => (string)$order_product['order_product_no'],// 快递单号 "time7" => $order_product['delivery_time'],// 发货时间 @@ -970,15 +1017,24 @@ class MessagePush extends BaseService return; } + // 获取问诊订单关联病例 + $params = array(); + $params['order_inquiry_id'] = $this->order_inquiry['order_inquiry_id']; + $order_inquiry_case = OrderInquiryCase::getOne($params); + if (empty($order_inquiry_case)){ + Log::getInstance("MessagePush")->error("错误：病例数据为空" ); + return; + } + // 站内 $data = array(); $data['user_id'] = $this->user['user_id']; $data['notice_type'] = 1; $data['inquiry_type'] = $this->order_inquiry['inquiry_type']; // 问诊类型（医生端服务通知存在 1:专家问诊 2:快速问诊 3:公益问诊 4:问诊购药） $data['from_name'] = "肝胆小秘书"; - $data['notice_brief_title'] = "您有新的问诊咨询，请注意查看。"; - $data['notice_title'] = "您有新的问诊咨询，请注意查看。"; - $data['notice_content'] = "您有新的问诊咨询，请注意查看。"; + $data['notice_brief_title'] = "您有新的问诊咨询，请及时处理。"; + $data['notice_title'] = "您有新的问诊咨询，请及时处理。"; + $data['notice_content'] = "您有新的问诊咨询，请及时处理。"; $data['link_type'] = 1; // 聊天详情页 $link_params = array(); @@ -998,22 +1054,32 @@ class MessagePush extends BaseService // 订阅 $inquiry_type = inquiryTypeToString($this->order_inquiry['inquiry_type']); + // 问诊内容-病情主诉 + $disease_desc = $order_inquiry_case['disease_desc']; + if (!empty($disease_desc)){ + $disease_desc = substr($disease_desc,0,15); + if ($disease_desc){ + $disease_desc = $disease_desc . "..."; + } + } + $sub_data = array(); $sub_data['push_user_id'] = $this->user['user_id']; $sub_data['wx_template_id'] = "G1RIs0RYqsTQ2CuPQWalIMyb6_deuEEbJfajfhGvNzc";//咨询提醒 $sub_data['params']['page'] = "Pages/yishi/wenzhen_v2/wenzhen"; $sub_data['params']['data'] = [ - "thing1" => "您有新的患者向您发起了（{$inquiry_type}）服务，请您尽快上线接诊；",// 提醒内容 + "thing1" => "您有一个新的待接诊（{$inquiry_type}）服务",// 提醒内容 - "name2" => $this->order_inquiry['patient_name'],// 患者姓名 + "name2" => (string)$this->order_inquiry['patient_name'],// 患者姓名 - "thing4" => (string)$user_doctor['user_name'],// 病情描述 + "thing4" => (string)$disease_desc,// 病情描述 - "thing6" => "24小时内未接诊，平台将自动取消问诊。",// 提示说明 + "thing6" => "24小时内未接诊，平台将自动取消问诊",// 提示说明 "thing5" => "",// 咨询内容 ]; + // 短信 $sms_data = array(); $sms_data['template_code'] = "SMS_272015117"; @@ -1239,7 +1305,7 @@ class MessagePush extends BaseService "phrase1" => "药师审方通过",// 审核结果 "thing2" => "审核通过",// 原因 "date3" => $order_prescription['pharmacist_verify_time'],// 审核时间 - "thing4" => "提醒患者用药提醒，并结束问诊",// 提示说明 + "thing4" => "建议您向患者补充说明如何用药",// 提示说明 ]; // 短信 @@ -1295,7 +1361,7 @@ class MessagePush extends BaseService $sub_data['params']['page'] = "Pages/yishi/chufangsetup/index"; $sub_data['params']['data'] = [ "phrase1" => "药师审方不通过",// 审核结果 - "thing2" => $order_prescription['pharmacist_fail_reason'],// 原因 + "thing2" => (string)$order_prescription['pharmacist_fail_reason'],// 原因 "date3" => date('Y-m-d',time()),// 审核时间 "thing4" => "建议您修改处方并重新为患者开具",// 提示说明 ]; @@ -1960,14 +2026,23 @@ class MessagePush extends BaseService Log::getInstance("MessagePush")->error("错误：医生数据为空" ); } + // 获取问诊订单关联病例 + $params = array(); + $params['order_inquiry_id'] = $this->order_inquiry['order_inquiry_id']; + $order_inquiry_case = OrderInquiryCase::getOne($params); + if (empty($order_inquiry_case)){ + Log::getInstance("MessagePush")->error("错误：病例数据为空" ); + return; + } + // 站内 $data = array(); $data['user_id'] = $this->user['user_id']; $data['notice_type'] = 1; $data['inquiry_type'] = $this->order_inquiry['inquiry_type']; // 问诊类型（医生端服务通知存在 1:专家问诊 2:快速问诊 3:公益问诊 4:问诊购药） $data['from_name'] = "肝胆小秘书"; - $data['notice_brief_title'] = "患者已取消问诊咨询。"; - $data['notice_title'] = "患者已取消问诊咨询。"; + $data['notice_brief_title'] = "患者已取消问诊咨询。。"; + $data['notice_title'] = inquiryTypeToString($this->order_inquiry['inquiry_type']); $data['notice_content'] = "患者已取消问诊咨询，您可选择其他患者的问诊咨询进行接诊。"; $data['link_type'] = 3; // 问诊消息列表页 @@ -1985,6 +2060,15 @@ class MessagePush extends BaseService Log::getInstance("MessagePush")->error("错误：加入推送队列失败" . json_encode($data,JSON_UNESCAPED_UNICODE)); } + // 问诊内容-病情主诉 + $disease_desc = $order_inquiry_case['disease_desc']; + if (!empty($disease_desc)){ + $disease_desc = substr($disease_desc,0,15); + if ($disease_desc){ + $disease_desc = $disease_desc . "..."; + } + } + $sub_data = array(); $sub_data['push_user_id'] = $this->user['user_id']; $sub_data['wx_template_id'] = "G1RIs0RYqsTQ2CuPQWalIMyb6_deuEEbJfajfhGvNzc";//咨询提醒 @@ -1992,11 +2076,11 @@ class MessagePush extends BaseService $sub_data['params']['data'] = [ "thing1" => "问诊咨询已取消",// 提醒内容 - "name2" => $this->order_inquiry['patient_name'],// 患者姓名 + "name2" => (string)$this->order_inquiry['patient_name'],// 患者姓名 - "thing4" => (string)$user_doctor['user_name'],// 病情描述 + "thing4" => (string)$disease_desc,// 病情描述 - "thing6" => "您可以选择其他患者的问诊咨询进行接诊。",// 提示说明 + "thing6" => "您可以选择其他患者的问诊咨询进行接诊",// 提示说明 "thing5" => "",// 咨询内容